| [ |
| { |
| "call_id": "call_0000", |
| "claim_no": "CLA-5683896", |
| "customer_id": "CU502258", |
| "turns": 14, |
| "file": "transcripts/call_0000.txt" |
| }, |
| { |
| "call_id": "call_0001", |
| "claim_no": "CLA-1342906", |
| "customer_id": "CU502172", |
| "turns": 14, |
| "file": "transcripts/call_0001.txt" |
| }, |
| { |
| "call_id": "call_0002", |
| "claim_no": "CLA-2138347", |
| "customer_id": "CU501271", |
| "turns": 12, |
| "file": "transcripts/call_0002.txt" |
| }, |
| { |
| "call_id": "call_0003", |
| "claim_no": "CLA-5750082", |
| "customer_id": "CU501368", |
| "turns": 13, |
| "file": "transcripts/call_0003.txt" |
| }, |
| { |
| "call_id": "call_0004", |
| "claim_no": "CLA-7978808", |
| "customer_id": "CU501996", |
| "turns": 14, |
| "file": "transcripts/call_0004.txt" |
| }, |
| { |
| "call_id": "call_0005", |
| "claim_no": "CLA-5324625", |
| "customer_id": "CU500248", |
| "turns": 11, |
| "file": "transcripts/call_0005.txt" |
| }, |
| { |
| "call_id": "call_0006", |
| "claim_no": "CLA-5739651", |
| "customer_id": "CU501812", |
| "turns": 14, |
| "file": "transcripts/call_0006.txt" |
| }, |
| { |
| "call_id": "call_0007", |
| "claim_no": "CLA-9751954", |
| "customer_id": "CU501452", |
| "turns": 13, |
| "file": "transcripts/call_0007.txt" |
| }, |
| { |
| "call_id": "call_0008", |
| "claim_no": "CLA-9306540", |
| "customer_id": "CU501034", |
| "turns": 13, |
| "file": "transcripts/call_0008.txt" |
| }, |
| { |
| "call_id": "call_0009", |
| "claim_no": "CLA-7180382", |
| "customer_id": "CU500277", |
| "turns": 14, |
| "file": "transcripts/call_0009.txt" |
| }, |
| { |
| "call_id": "call_0010", |
| "claim_no": "CLA-9748636", |
| "customer_id": "CU500476", |
| "turns": 12, |
| "file": "transcripts/call_0010.txt" |
| }, |
| { |
| "call_id": "call_0011", |
| "claim_no": "CLA-2898936", |
| "customer_id": "CU502102", |
| "turns": 10, |
| "file": "transcripts/call_0011.txt" |
| }, |
| { |
| "call_id": "call_0012", |
| "claim_no": "CLA-1186827", |
| "customer_id": "CU501529", |
| "turns": 12, |
| "file": "transcripts/call_0012.txt" |
| }, |
| { |
| "call_id": "call_0013", |
| "claim_no": "CLA-4884465", |
| "customer_id": "CU500422", |
| "turns": 10, |
| "file": "transcripts/call_0013.txt" |
| }, |
| { |
| "call_id": "call_0014", |
| "claim_no": "CLA-2308329", |
| "customer_id": "CU501363", |
| "turns": 10, |
| "file": "transcripts/call_0014.txt" |
| }, |
| { |
| "call_id": "call_0015", |
| "claim_no": "CLA-8112611", |
| "customer_id": "CU500830", |
| "turns": 10, |
| "file": "transcripts/call_0015.txt" |
| }, |
| { |
| "call_id": "call_0016", |
| "claim_no": "CLA-1439741", |
| "customer_id": "CU501871", |
| "turns": 12, |
| "file": "transcripts/call_0016.txt" |
| }, |
| { |
| "call_id": "call_0017", |
| "claim_no": "CLA-9923296", |
| "customer_id": "CU501776", |
| "turns": 13, |
| "file": "transcripts/call_0017.txt" |
| }, |
| { |
| "call_id": "call_0018", |
| "claim_no": "CLA-0070703", |
| "customer_id": "CU501501", |
| "turns": 12, |
| "file": "transcripts/call_0018.txt" |
| }, |
| { |
| "call_id": "call_0019", |
| "claim_no": "CLA-2003835", |
| "customer_id": "CU500822", |
| "turns": 13, |
| "file": "transcripts/call_0019.txt" |
| }, |
| { |
| "call_id": "call_0020", |
| "claim_no": "CLA-9437547", |
| "customer_id": "CU500519", |
| "turns": 13, |
| "file": "transcripts/call_0020.txt" |
| }, |
| { |
| "call_id": "call_0021", |
| "claim_no": "CLA-4135373", |
| "customer_id": "CU500016", |
| "turns": 14, |
| "file": "transcripts/call_0021.txt" |
| }, |
| { |
| "call_id": "call_0022", |
| "claim_no": "CLA-7539778", |
| "customer_id": "CU500227", |
| "turns": 11, |
| "file": "transcripts/call_0022.txt" |
| }, |
| { |
| "call_id": "call_0023", |
| "claim_no": "CLA-8079117", |
| "customer_id": "CU501361", |
| "turns": 10, |
| "file": "transcripts/call_0023.txt" |
| }, |
| { |
| "call_id": "call_0024", |
| "claim_no": "CLA-7137800", |
| "customer_id": "CU500936", |
| "turns": 10, |
| "file": "transcripts/call_0024.txt" |
| }, |
| { |
| "call_id": "call_0025", |
| "claim_no": "CLA-2799065", |
| "customer_id": "CU502398", |
| "turns": 11, |
| "file": "transcripts/call_0025.txt" |
| }, |
| { |
| "call_id": "call_0026", |
| "claim_no": "CLA-9013093", |
| "customer_id": "CU502110", |
| "turns": 12, |
| "file": "transcripts/call_0026.txt" |
| }, |
| { |
| "call_id": "call_0027", |
| "claim_no": "CLA-9394743", |
| "customer_id": "CU502107", |
| "turns": 12, |
| "file": "transcripts/call_0027.txt" |
| }, |
| { |
| "call_id": "call_0028", |
| "claim_no": "CLA-9658045", |
| "customer_id": "CU501935", |
| "turns": 10, |
| "file": "transcripts/call_0028.txt" |
| }, |
| { |
| "call_id": "call_0029", |
| "claim_no": "CLA-9199880", |
| "customer_id": "CU500269", |
| "turns": 13, |
| "file": "transcripts/call_0029.txt" |
| }, |
| { |
| "call_id": "call_0030", |
| "claim_no": "CLA-4361162", |
| "customer_id": "CU500070", |
| "turns": 11, |
| "file": "transcripts/call_0030.txt" |
| }, |
| { |
| "call_id": "call_0031", |
| "claim_no": "CLA-7291699", |
| "customer_id": "CU500110", |
| "turns": 10, |
| "file": "transcripts/call_0031.txt" |
| }, |
| { |
| "call_id": "call_0032", |
| "claim_no": "CLA-1627363", |
| "customer_id": "CU500490", |
| "turns": 10, |
| "file": "transcripts/call_0032.txt" |
| }, |
| { |
| "call_id": "call_0033", |
| "claim_no": "CLA-4090353", |
| "customer_id": "CU502111", |
| "turns": 10, |
| "file": "transcripts/call_0033.txt" |
| }, |
| { |
| "call_id": "call_0034", |
| "claim_no": "CLA-4163286", |
| "customer_id": "CU500997", |
| "turns": 13, |
| "file": "transcripts/call_0034.txt" |
| }, |
| { |
| "call_id": "call_0035", |
| "claim_no": "CLA-0456338", |
| "customer_id": "CU500876", |
| "turns": 10, |
| "file": "transcripts/call_0035.txt" |
| }, |
| { |
| "call_id": "call_0036", |
| "claim_no": "CLA-3878320", |
| "customer_id": "CU500600", |
| "turns": 13, |
| "file": "transcripts/call_0036.txt" |
| }, |
| { |
| "call_id": "call_0037", |
| "claim_no": "CLA-0501949", |
| "customer_id": "CU500591", |
| "turns": 11, |
| "file": "transcripts/call_0037.txt" |
| }, |
| { |
| "call_id": "call_0038", |
| "claim_no": "CLA-9050505", |
| "customer_id": "CU500848", |
| "turns": 13, |
| "file": "transcripts/call_0038.txt" |
| }, |
| { |
| "call_id": "call_0039", |
| "claim_no": "CLA-4313635", |
| "customer_id": "CU500103", |
| "turns": 11, |
| "file": "transcripts/call_0039.txt" |
| }, |
| { |
| "call_id": "call_0040", |
| "claim_no": "CLA-9130858", |
| "customer_id": "CU500169", |
| "turns": 14, |
| "file": "transcripts/call_0040.txt" |
| }, |
| { |
| "call_id": "call_0041", |
| "claim_no": "CLA-2074504", |
| "customer_id": "CU502097", |
| "turns": 12, |
| "file": "transcripts/call_0041.txt" |
| }, |
| { |
| "call_id": "call_0042", |
| "claim_no": "CLA-5146673", |
| "customer_id": "CU502192", |
| "turns": 10, |
| "file": "transcripts/call_0042.txt" |
| }, |
| { |
| "call_id": "call_0043", |
| "claim_no": "CLA-8266926", |
| "customer_id": "CU500662", |
| "turns": 14, |
| "file": "transcripts/call_0043.txt" |
| }, |
| { |
| "call_id": "call_0044", |
| "claim_no": "CLA-9249178", |
| "customer_id": "CU501092", |
| "turns": 14, |
| "file": "transcripts/call_0044.txt" |
| }, |
| { |
| "call_id": "call_0045", |
| "claim_no": "CLA-8932155", |
| "customer_id": "CU501055", |
| "turns": 13, |
| "file": "transcripts/call_0045.txt" |
| }, |
| { |
| "call_id": "call_0046", |
| "claim_no": "CLA-8209191", |
| "customer_id": "CU501549", |
| "turns": 14, |
| "file": "transcripts/call_0046.txt" |
| }, |
| { |
| "call_id": "call_0047", |
| "claim_no": "CLA-0056035", |
| "customer_id": "CU501453", |
| "turns": 11, |
| "file": "transcripts/call_0047.txt" |
| }, |
| { |
| "call_id": "call_0048", |
| "claim_no": "CLA-0456971", |
| "customer_id": "CU502223", |
| "turns": 10, |
| "file": "transcripts/call_0048.txt" |
| }, |
| { |
| "call_id": "call_0049", |
| "claim_no": "CLA-8327392", |
| "customer_id": "CU502365", |
| "turns": 11, |
| "file": "transcripts/call_0049.txt" |
| }, |
| { |
| "call_id": "call_0050", |
| "claim_no": "CLA-6780504", |
| "customer_id": "CU500048", |
| "turns": 13, |
| "file": "transcripts/call_0050.txt" |
| }, |
| { |
| "call_id": "call_0051", |
| "claim_no": "CLA-2704264", |
| "customer_id": "CU500191", |
| "turns": 11, |
| "file": "transcripts/call_0051.txt" |
| }, |
| { |
| "call_id": "call_0052", |
| "claim_no": "CLA-9802651", |
| "customer_id": "CU501321", |
| "turns": 13, |
| "file": "transcripts/call_0052.txt" |
| }, |
| { |
| "call_id": "call_0053", |
| "claim_no": "CLA-7296917", |
| "customer_id": "CU501996", |
| "turns": 12, |
| "file": "transcripts/call_0053.txt" |
| }, |
| { |
| "call_id": "call_0054", |
| "claim_no": "CLA-7611145", |
| "customer_id": "CU501184", |
| "turns": 13, |
| "file": "transcripts/call_0054.txt" |
| }, |
| { |
| "call_id": "call_0055", |
| "claim_no": "CLA-0634387", |
| "customer_id": "CU502182", |
| "turns": 13, |
| "file": "transcripts/call_0055.txt" |
| }, |
| { |
| "call_id": "call_0056", |
| "claim_no": "CLA-4872472", |
| "customer_id": "CU501927", |
| "turns": 13, |
| "file": "transcripts/call_0056.txt" |
| }, |
| { |
| "call_id": "call_0057", |
| "claim_no": "CLA-7690931", |
| "customer_id": "CU502229", |
| "turns": 11, |
| "file": "transcripts/call_0057.txt" |
| }, |
| { |
| "call_id": "call_0058", |
| "claim_no": "CLA-6972694", |
| "customer_id": "CU501450", |
| "turns": 10, |
| "file": "transcripts/call_0058.txt" |
| }, |
| { |
| "call_id": "call_0059", |
| "claim_no": "CLA-2115968", |
| "customer_id": "CU500305", |
| "turns": 13, |
| "file": "transcripts/call_0059.txt" |
| }, |
| { |
| "call_id": "call_0060", |
| "claim_no": "CLA-4721437", |
| "customer_id": "CU501355", |
| "turns": 10, |
| "file": "transcripts/call_0060.txt" |
| }, |
| { |
| "call_id": "call_0061", |
| "claim_no": "CLA-7889210", |
| "customer_id": "CU501593", |
| "turns": 14, |
| "file": "transcripts/call_0061.txt" |
| }, |
| { |
| "call_id": "call_0062", |
| "claim_no": "CLA-7438732", |
| "customer_id": "CU501152", |
| "turns": 10, |
| "file": "transcripts/call_0062.txt" |
| }, |
| { |
| "call_id": "call_0063", |
| "claim_no": "CLA-2551425", |
| "customer_id": "CU500035", |
| "turns": 13, |
| "file": "transcripts/call_0063.txt" |
| }, |
| { |
| "call_id": "call_0064", |
| "claim_no": "CLA-1967985", |
| "customer_id": "CU502220", |
| "turns": 12, |
| "file": "transcripts/call_0064.txt" |
| }, |
| { |
| "call_id": "call_0065", |
| "claim_no": "CLA-5979523", |
| "customer_id": "CU502399", |
| "turns": 12, |
| "file": "transcripts/call_0065.txt" |
| }, |
| { |
| "call_id": "call_0066", |
| "claim_no": "CLA-9394743", |
| "customer_id": "CU502107", |
| "turns": 12, |
| "file": "transcripts/call_0066.txt" |
| }, |
| { |
| "call_id": "call_0067", |
| "claim_no": "CLA-9790527", |
| "customer_id": "CU500157", |
| "turns": 14, |
| "file": "transcripts/call_0067.txt" |
| }, |
| { |
| "call_id": "call_0068", |
| "claim_no": "CLA-0889494", |
| "customer_id": "CU501892", |
| "turns": 14, |
| "file": "transcripts/call_0068.txt" |
| }, |
| { |
| "call_id": "call_0069", |
| "claim_no": "CLA-8338918", |
| "customer_id": "CU501308", |
| "turns": 13, |
| "file": "transcripts/call_0069.txt" |
| }, |
| { |
| "call_id": "call_0070", |
| "claim_no": "CLA-4793121", |
| "customer_id": "CU501999", |
| "turns": 12, |
| "file": "transcripts/call_0070.txt" |
| }, |
| { |
| "call_id": "call_0071", |
| "claim_no": "CLA-1385309", |
| "customer_id": "CU500478", |
| "turns": 14, |
| "file": "transcripts/call_0071.txt" |
| }, |
| { |
| "call_id": "call_0072", |
| "claim_no": "CLA-7443761", |
| "customer_id": "CU500662", |
| "turns": 10, |
| "file": "transcripts/call_0072.txt" |
| }, |
| { |
| "call_id": "call_0073", |
| "claim_no": "CLA-5076087", |
| "customer_id": "CU502289", |
| "turns": 10, |
| "file": "transcripts/call_0073.txt" |
| }, |
| { |
| "call_id": "call_0074", |
| "claim_no": "CLA-3659258", |
| "customer_id": "CU500531", |
| "turns": 12, |
| "file": "transcripts/call_0074.txt" |
| }, |
| { |
| "call_id": "call_0075", |
| "claim_no": "CLA-4142664", |
| "customer_id": "CU502349", |
| "turns": 13, |
| "file": "transcripts/call_0075.txt" |
| }, |
| { |
| "call_id": "call_0076", |
| "claim_no": "CLA-4090353", |
| "customer_id": "CU502111", |
| "turns": 12, |
| "file": "transcripts/call_0076.txt" |
| }, |
| { |
| "call_id": "call_0077", |
| "claim_no": "CLA-3503949", |
| "customer_id": "CU501498", |
| "turns": 14, |
| "file": "transcripts/call_0077.txt" |
| }, |
| { |
| "call_id": "call_0078", |
| "claim_no": "CLA-8955772", |
| "customer_id": "CU500941", |
| "turns": 14, |
| "file": "transcripts/call_0078.txt" |
| }, |
| { |
| "call_id": "call_0079", |
| "claim_no": "CLA-0713792", |
| "customer_id": "CU500807", |
| "turns": 12, |
| "file": "transcripts/call_0079.txt" |
| }, |
| { |
| "call_id": "call_0080", |
| "claim_no": "CLA-1520771", |
| "customer_id": "CU500155", |
| "turns": 12, |
| "file": "transcripts/call_0080.txt" |
| }, |
| { |
| "call_id": "call_0081", |
| "claim_no": "CLA-1361685", |
| "customer_id": "CU501357", |
| "turns": 13, |
| "file": "transcripts/call_0081.txt" |
| }, |
| { |
| "call_id": "call_0082", |
| "claim_no": "CLA-3329582", |
| "customer_id": "CU501528", |
| "turns": 12, |
| "file": "transcripts/call_0082.txt" |
| }, |
| { |
| "call_id": "call_0083", |
| "claim_no": "CLA-2946946", |
| "customer_id": "CU501562", |
| "turns": 12, |
| "file": "transcripts/call_0083.txt" |
| }, |
| { |
| "call_id": "call_0084", |
| "claim_no": "CLA-3745983", |
| "customer_id": "CU500808", |
| "turns": 13, |
| "file": "transcripts/call_0084.txt" |
| }, |
| { |
| "call_id": "call_0085", |
| "claim_no": "CLA-8499003", |
| "customer_id": "CU501952", |
| "turns": 10, |
| "file": "transcripts/call_0085.txt" |
| }, |
| { |
| "call_id": "call_0086", |
| "claim_no": "CLA-5612729", |
| "customer_id": "CU500926", |
| "turns": 10, |
| "file": "transcripts/call_0086.txt" |
| }, |
| { |
| "call_id": "call_0087", |
| "claim_no": "CLA-9294889", |
| "customer_id": "CU500285", |
| "turns": 12, |
| "file": "transcripts/call_0087.txt" |
| }, |
| { |
| "call_id": "call_0088", |
| "claim_no": "CLA-0467663", |
| "customer_id": "CU502149", |
| "turns": 12, |
| "file": "transcripts/call_0088.txt" |
| }, |
| { |
| "call_id": "call_0089", |
| "claim_no": "CLA-0514533", |
| "customer_id": "CU501113", |
| "turns": 11, |
| "file": "transcripts/call_0089.txt" |
| }, |
| { |
| "call_id": "call_0090", |
| "claim_no": "CLA-6911938", |
| "customer_id": "CU501589", |
| "turns": 12, |
| "file": "transcripts/call_0090.txt" |
| }, |
| { |
| "call_id": "call_0091", |
| "claim_no": "CLA-5057840", |
| "customer_id": "CU500785", |
| "turns": 14, |
| "file": "transcripts/call_0091.txt" |
| }, |
| { |
| "call_id": "call_0092", |
| "claim_no": "CLA-1531690", |
| "customer_id": "CU500115", |
| "turns": 14, |
| "file": "transcripts/call_0092.txt" |
| }, |
| { |
| "call_id": "call_0093", |
| "claim_no": "CLA-7831460", |
| "customer_id": "CU501372", |
| "turns": 14, |
| "file": "transcripts/call_0093.txt" |
| }, |
| { |
| "call_id": "call_0094", |
| "claim_no": "CLA-4819592", |
| "customer_id": "CU500443", |
| "turns": 14, |
| "file": "transcripts/call_0094.txt" |
| }, |
| { |
| "call_id": "call_0095", |
| "claim_no": "CLA-6511894", |
| "customer_id": "CU500433", |
| "turns": 10, |
| "file": "transcripts/call_0095.txt" |
| }, |
| { |
| "call_id": "call_0096", |
| "claim_no": "CLA-2467733", |
| "customer_id": "CU501521", |
| "turns": 13, |
| "file": "transcripts/call_0096.txt" |
| }, |
| { |
| "call_id": "call_0097", |
| "claim_no": "CLA-7639365", |
| "customer_id": "CU501352", |
| "turns": 13, |
| "file": "transcripts/call_0097.txt" |
| }, |
| { |
| "call_id": "call_0098", |
| "claim_no": "CLA-1971342", |
| "customer_id": "CU501639", |
| "turns": 14, |
| "file": "transcripts/call_0098.txt" |
| }, |
| { |
| "call_id": "call_0099", |
| "claim_no": "CLA-4062517", |
| "customer_id": "CU500070", |
| "turns": 14, |
| "file": "transcripts/call_0099.txt" |
| }, |
| { |
| "call_id": "call_0100", |
| "claim_no": "CLA-6020547", |
| "customer_id": "CU500831", |
| "turns": 12, |
| "file": "transcripts/call_0100.txt" |
| }, |
| { |
| "call_id": "call_0101", |
| "claim_no": "CLA-4802273", |
| "customer_id": "CU501960", |
| "turns": 13, |
| "file": "transcripts/call_0101.txt" |
| }, |
| { |
| "call_id": "call_0102", |
| "claim_no": "CLA-4754519", |
| "customer_id": "CU502381", |
| "turns": 13, |
| "file": "transcripts/call_0102.txt" |
| }, |
| { |
| "call_id": "call_0103", |
| "claim_no": "CLA-3045669", |
| "customer_id": "CU500351", |
| "turns": 11, |
| "file": "transcripts/call_0103.txt" |
| }, |
| { |
| "call_id": "call_0104", |
| "claim_no": "CLA-9641323", |
| "customer_id": "CU502364", |
| "turns": 10, |
| "file": "transcripts/call_0104.txt" |
| }, |
| { |
| "call_id": "call_0105", |
| "claim_no": "CLA-2478738", |
| "customer_id": "CU500171", |
| "turns": 11, |
| "file": "transcripts/call_0105.txt" |
| }, |
| { |
| "call_id": "call_0106", |
| "claim_no": "CLA-1823459", |
| "customer_id": "CU501708", |
| "turns": 12, |
| "file": "transcripts/call_0106.txt" |
| }, |
| { |
| "call_id": "call_0107", |
| "claim_no": "CLA-1734999", |
| "customer_id": "CU500958", |
| "turns": 10, |
| "file": "transcripts/call_0107.txt" |
| }, |
| { |
| "call_id": "call_0108", |
| "claim_no": "CLA-1531690", |
| "customer_id": "CU500115", |
| "turns": 14, |
| "file": "transcripts/call_0108.txt" |
| }, |
| { |
| "call_id": "call_0109", |
| "claim_no": "CLA-3615158", |
| "customer_id": "CU501083", |
| "turns": 10, |
| "file": "transcripts/call_0109.txt" |
| }, |
| { |
| "call_id": "call_0110", |
| "claim_no": "CLA-3253255", |
| "customer_id": "CU502103", |
| "turns": 10, |
| "file": "transcripts/call_0110.txt" |
| }, |
| { |
| "call_id": "call_0111", |
| "claim_no": "CLA-8708397", |
| "customer_id": "CU501609", |
| "turns": 12, |
| "file": "transcripts/call_0111.txt" |
| }, |
| { |
| "call_id": "call_0112", |
| "claim_no": "CLA-6931149", |
| "customer_id": "CU501246", |
| "turns": 14, |
| "file": "transcripts/call_0112.txt" |
| }, |
| { |
| "call_id": "call_0113", |
| "claim_no": "CLA-9762918", |
| "customer_id": "CU501626", |
| "turns": 12, |
| "file": "transcripts/call_0113.txt" |
| }, |
| { |
| "call_id": "call_0114", |
| "claim_no": "CLA-9810939", |
| "customer_id": "CU500123", |
| "turns": 12, |
| "file": "transcripts/call_0114.txt" |
| }, |
| { |
| "call_id": "call_0115", |
| "claim_no": "CLA-2493745", |
| "customer_id": "CU501446", |
| "turns": 14, |
| "file": "transcripts/call_0115.txt" |
| }, |
| { |
| "call_id": "call_0116", |
| "claim_no": "CLA-8225013", |
| "customer_id": "CU502378", |
| "turns": 11, |
| "file": "transcripts/call_0116.txt" |
| }, |
| { |
| "call_id": "call_0117", |
| "claim_no": "CLA-8064450", |
| "customer_id": "CU500978", |
| "turns": 10, |
| "file": "transcripts/call_0117.txt" |
| }, |
| { |
| "call_id": "call_0118", |
| "claim_no": "CLA-4676101", |
| "customer_id": "CU502333", |
| "turns": 10, |
| "file": "transcripts/call_0118.txt" |
| }, |
| { |
| "call_id": "call_0119", |
| "claim_no": "CLA-5050570", |
| "customer_id": "CU500888", |
| "turns": 11, |
| "file": "transcripts/call_0119.txt" |
| }, |
| { |
| "call_id": "call_0120", |
| "claim_no": "CLA-7207705", |
| "customer_id": "CU500352", |
| "turns": 13, |
| "file": "transcripts/call_0120.txt" |
| }, |
| { |
| "call_id": "call_0121", |
| "claim_no": "CLA-4943498", |
| "customer_id": "CU501085", |
| "turns": 10, |
| "file": "transcripts/call_0121.txt" |
| }, |
| { |
| "call_id": "call_0122", |
| "claim_no": "CLA-0446427", |
| "customer_id": "CU501663", |
| "turns": 14, |
| "file": "transcripts/call_0122.txt" |
| }, |
| { |
| "call_id": "call_0123", |
| "claim_no": "CLA-2351770", |
| "customer_id": "CU501830", |
| "turns": 11, |
| "file": "transcripts/call_0123.txt" |
| }, |
| { |
| "call_id": "call_0124", |
| "claim_no": "CLA-6396894", |
| "customer_id": "CU500449", |
| "turns": 11, |
| "file": "transcripts/call_0124.txt" |
| }, |
| { |
| "call_id": "call_0125", |
| "claim_no": "CLA-5873446", |
| "customer_id": "CU502280", |
| "turns": 14, |
| "file": "transcripts/call_0125.txt" |
| }, |
| { |
| "call_id": "call_0126", |
| "claim_no": "CLA-5210348", |
| "customer_id": "CU500696", |
| "turns": 11, |
| "file": "transcripts/call_0126.txt" |
| }, |
| { |
| "call_id": "call_0127", |
| "claim_no": "CLA-1415360", |
| "customer_id": "CU500729", |
| "turns": 14, |
| "file": "transcripts/call_0127.txt" |
| }, |
| { |
| "call_id": "call_0128", |
| "claim_no": "CLA-8259951", |
| "customer_id": "CU502355", |
| "turns": 11, |
| "file": "transcripts/call_0128.txt" |
| }, |
| { |
| "call_id": "call_0129", |
| "claim_no": "CLA-4406640", |
| "customer_id": "CU501846", |
| "turns": 13, |
| "file": "transcripts/call_0129.txt" |
| }, |
| { |
| "call_id": "call_0130", |
| "claim_no": "CLA-0091403", |
| "customer_id": "CU501499", |
| "turns": 13, |
| "file": "transcripts/call_0130.txt" |
| }, |
| { |
| "call_id": "call_0131", |
| "claim_no": "CLA-6853492", |
| "customer_id": "CU502074", |
| "turns": 14, |
| "file": "transcripts/call_0131.txt" |
| }, |
| { |
| "call_id": "call_0132", |
| "claim_no": "CLA-4588021", |
| "customer_id": "CU501214", |
| "turns": 11, |
| "file": "transcripts/call_0132.txt" |
| }, |
| { |
| "call_id": "call_0133", |
| "claim_no": "CLA-1468131", |
| "customer_id": "CU500797", |
| "turns": 14, |
| "file": "transcripts/call_0133.txt" |
| }, |
| { |
| "call_id": "call_0134", |
| "claim_no": "CLA-6788044", |
| "customer_id": "CU500871", |
| "turns": 11, |
| "file": "transcripts/call_0134.txt" |
| }, |
| { |
| "call_id": "call_0135", |
| "claim_no": "CLA-7900442", |
| "customer_id": "CU501519", |
| "turns": 13, |
| "file": "transcripts/call_0135.txt" |
| }, |
| { |
| "call_id": "call_0136", |
| "claim_no": "CLA-5327977", |
| "customer_id": "CU500317", |
| "turns": 13, |
| "file": "transcripts/call_0136.txt" |
| }, |
| { |
| "call_id": "call_0137", |
| "claim_no": "CLA-1690541", |
| "customer_id": "CU500384", |
| "turns": 10, |
| "file": "transcripts/call_0137.txt" |
| }, |
| { |
| "call_id": "call_0138", |
| "claim_no": "CLA-1971472", |
| "customer_id": "CU501782", |
| "turns": 10, |
| "file": "transcripts/call_0138.txt" |
| }, |
| { |
| "call_id": "call_0139", |
| "claim_no": "CLA-6433405", |
| "customer_id": "CU500204", |
| "turns": 12, |
| "file": "transcripts/call_0139.txt" |
| }, |
| { |
| "call_id": "call_0140", |
| "claim_no": "CLA-8331882", |
| "customer_id": "CU501029", |
| "turns": 14, |
| "file": "transcripts/call_0140.txt" |
| }, |
| { |
| "call_id": "call_0141", |
| "claim_no": "CLA-6567127", |
| "customer_id": "CU500625", |
| "turns": 10, |
| "file": "transcripts/call_0141.txt" |
| }, |
| { |
| "call_id": "call_0142", |
| "claim_no": "CLA-3149447", |
| "customer_id": "CU501635", |
| "turns": 12, |
| "file": "transcripts/call_0142.txt" |
| }, |
| { |
| "call_id": "call_0143", |
| "claim_no": "CLA-4938789", |
| "customer_id": "CU501653", |
| "turns": 12, |
| "file": "transcripts/call_0143.txt" |
| }, |
| { |
| "call_id": "call_0144", |
| "claim_no": "CLA-4750674", |
| "customer_id": "CU500259", |
| "turns": 10, |
| "file": "transcripts/call_0144.txt" |
| }, |
| { |
| "call_id": "call_0145", |
| "claim_no": "CLA-4982313", |
| "customer_id": "CU500635", |
| "turns": 14, |
| "file": "transcripts/call_0145.txt" |
| }, |
| { |
| "call_id": "call_0146", |
| "claim_no": "CLA-1967985", |
| "customer_id": "CU502220", |
| "turns": 10, |
| "file": "transcripts/call_0146.txt" |
| }, |
| { |
| "call_id": "call_0147", |
| "claim_no": "CLA-5477103", |
| "customer_id": "CU500305", |
| "turns": 12, |
| "file": "transcripts/call_0147.txt" |
| }, |
| { |
| "call_id": "call_0148", |
| "claim_no": "CLA-1884247", |
| "customer_id": "CU500052", |
| "turns": 12, |
| "file": "transcripts/call_0148.txt" |
| }, |
| { |
| "call_id": "call_0149", |
| "claim_no": "CLA-7351622", |
| "customer_id": "CU500229", |
| "turns": 13, |
| "file": "transcripts/call_0149.txt" |
| }, |
| { |
| "call_id": "call_0150", |
| "claim_no": "CLA-0991164", |
| "customer_id": "CU501354", |
| "turns": 11, |
| "file": "transcripts/call_0150.txt" |
| }, |
| { |
| "call_id": "call_0151", |
| "claim_no": "CLA-6723175", |
| "customer_id": "CU501060", |
| "turns": 11, |
| "file": "transcripts/call_0151.txt" |
| }, |
| { |
| "call_id": "call_0152", |
| "claim_no": "CLA-2674734", |
| "customer_id": "CU502342", |
| "turns": 11, |
| "file": "transcripts/call_0152.txt" |
| }, |
| { |
| "call_id": "call_0153", |
| "claim_no": "CLA-9112422", |
| "customer_id": "CU501864", |
| "turns": 12, |
| "file": "transcripts/call_0153.txt" |
| }, |
| { |
| "call_id": "call_0154", |
| "claim_no": "CLA-7494335", |
| "customer_id": "CU501547", |
| "turns": 10, |
| "file": "transcripts/call_0154.txt" |
| }, |
| { |
| "call_id": "call_0155", |
| "claim_no": "CLA-5026494", |
| "customer_id": "CU501622", |
| "turns": 12, |
| "file": "transcripts/call_0155.txt" |
| }, |
| { |
| "call_id": "call_0156", |
| "claim_no": "CLA-3284450", |
| "customer_id": "CU501738", |
| "turns": 14, |
| "file": "transcripts/call_0156.txt" |
| }, |
| { |
| "call_id": "call_0157", |
| "claim_no": "CLA-1732125", |
| "customer_id": "CU500375", |
| "turns": 10, |
| "file": "transcripts/call_0157.txt" |
| }, |
| { |
| "call_id": "call_0158", |
| "claim_no": "CLA-1574874", |
| "customer_id": "CU501670", |
| "turns": 13, |
| "file": "transcripts/call_0158.txt" |
| }, |
| { |
| "call_id": "call_0159", |
| "claim_no": "CLA-0731946", |
| "customer_id": "CU501521", |
| "turns": 14, |
| "file": "transcripts/call_0159.txt" |
| }, |
| { |
| "call_id": "call_0160", |
| "claim_no": "CLA-2551425", |
| "customer_id": "CU500035", |
| "turns": 14, |
| "file": "transcripts/call_0160.txt" |
| }, |
| { |
| "call_id": "call_0161", |
| "claim_no": "CLA-0713792", |
| "customer_id": "CU500807", |
| "turns": 13, |
| "file": "transcripts/call_0161.txt" |
| }, |
| { |
| "call_id": "call_0162", |
| "claim_no": "CLA-0701698", |
| "customer_id": "CU500337", |
| "turns": 10, |
| "file": "transcripts/call_0162.txt" |
| }, |
| { |
| "call_id": "call_0163", |
| "claim_no": "CLA-2552883", |
| "customer_id": "CU500066", |
| "turns": 12, |
| "file": "transcripts/call_0163.txt" |
| }, |
| { |
| "call_id": "call_0164", |
| "claim_no": "CLA-9438276", |
| "customer_id": "CU500939", |
| "turns": 11, |
| "file": "transcripts/call_0164.txt" |
| }, |
| { |
| "call_id": "call_0165", |
| "claim_no": "CLA-6493455", |
| "customer_id": "CU500958", |
| "turns": 10, |
| "file": "transcripts/call_0165.txt" |
| }, |
| { |
| "call_id": "call_0166", |
| "claim_no": "CLA-7882772", |
| "customer_id": "CU501653", |
| "turns": 10, |
| "file": "transcripts/call_0166.txt" |
| }, |
| { |
| "call_id": "call_0167", |
| "claim_no": "CLA-1719390", |
| "customer_id": "CU501113", |
| "turns": 10, |
| "file": "transcripts/call_0167.txt" |
| }, |
| { |
| "call_id": "call_0168", |
| "claim_no": "CLA-7097644", |
| "customer_id": "CU500597", |
| "turns": 11, |
| "file": "transcripts/call_0168.txt" |
| }, |
| { |
| "call_id": "call_0169", |
| "claim_no": "CLA-8284646", |
| "customer_id": "CU501893", |
| "turns": 13, |
| "file": "transcripts/call_0169.txt" |
| }, |
| { |
| "call_id": "call_0170", |
| "claim_no": "CLA-7585976", |
| "customer_id": "CU500964", |
| "turns": 11, |
| "file": "transcripts/call_0170.txt" |
| }, |
| { |
| "call_id": "call_0171", |
| "claim_no": "CLA-4542694", |
| "customer_id": "CU501979", |
| "turns": 13, |
| "file": "transcripts/call_0171.txt" |
| }, |
| { |
| "call_id": "call_0172", |
| "claim_no": "CLA-7907257", |
| "customer_id": "CU500495", |
| "turns": 13, |
| "file": "transcripts/call_0172.txt" |
| }, |
| { |
| "call_id": "call_0173", |
| "claim_no": "CLA-6907153", |
| "customer_id": "CU500337", |
| "turns": 14, |
| "file": "transcripts/call_0173.txt" |
| }, |
| { |
| "call_id": "call_0174", |
| "claim_no": "CLA-5173846", |
| "customer_id": "CU501300", |
| "turns": 14, |
| "file": "transcripts/call_0174.txt" |
| }, |
| { |
| "call_id": "call_0175", |
| "claim_no": "CLA-0657055", |
| "customer_id": "CU502332", |
| "turns": 10, |
| "file": "transcripts/call_0175.txt" |
| }, |
| { |
| "call_id": "call_0176", |
| "claim_no": "CLA-2865104", |
| "customer_id": "CU502325", |
| "turns": 14, |
| "file": "transcripts/call_0176.txt" |
| }, |
| { |
| "call_id": "call_0177", |
| "claim_no": "CLA-3582726", |
| "customer_id": "CU501830", |
| "turns": 10, |
| "file": "transcripts/call_0177.txt" |
| }, |
| { |
| "call_id": "call_0178", |
| "claim_no": "CLA-5464361", |
| "customer_id": "CU501323", |
| "turns": 11, |
| "file": "transcripts/call_0178.txt" |
| }, |
| { |
| "call_id": "call_0179", |
| "claim_no": "CLA-6621609", |
| "customer_id": "CU501948", |
| "turns": 10, |
| "file": "transcripts/call_0179.txt" |
| }, |
| { |
| "call_id": "call_0180", |
| "claim_no": "CLA-2189567", |
| "customer_id": "CU501207", |
| "turns": 10, |
| "file": "transcripts/call_0180.txt" |
| }, |
| { |
| "call_id": "call_0181", |
| "claim_no": "CLA-1921260", |
| "customer_id": "CU500083", |
| "turns": 14, |
| "file": "transcripts/call_0181.txt" |
| }, |
| { |
| "call_id": "call_0182", |
| "claim_no": "CLA-8148138", |
| "customer_id": "CU501839", |
| "turns": 14, |
| "file": "transcripts/call_0182.txt" |
| }, |
| { |
| "call_id": "call_0183", |
| "claim_no": "CLA-3294220", |
| "customer_id": "CU500559", |
| "turns": 10, |
| "file": "transcripts/call_0183.txt" |
| }, |
| { |
| "call_id": "call_0184", |
| "claim_no": "CLA-4200434", |
| "customer_id": "CU500569", |
| "turns": 12, |
| "file": "transcripts/call_0184.txt" |
| }, |
| { |
| "call_id": "call_0185", |
| "claim_no": "CLA-2222964", |
| "customer_id": "CU502376", |
| "turns": 10, |
| "file": "transcripts/call_0185.txt" |
| }, |
| { |
| "call_id": "call_0186", |
| "claim_no": "CLA-8507543", |
| "customer_id": "CU502013", |
| "turns": 11, |
| "file": "transcripts/call_0186.txt" |
| }, |
| { |
| "call_id": "call_0187", |
| "claim_no": "CLA-1383536", |
| "customer_id": "CU500256", |
| "turns": 12, |
| "file": "transcripts/call_0187.txt" |
| }, |
| { |
| "call_id": "call_0188", |
| "claim_no": "CLA-4602593", |
| "customer_id": "CU501231", |
| "turns": 12, |
| "file": "transcripts/call_0188.txt" |
| }, |
| { |
| "call_id": "call_0189", |
| "claim_no": "CLA-9415164", |
| "customer_id": "CU500359", |
| "turns": 10, |
| "file": "transcripts/call_0189.txt" |
| }, |
| { |
| "call_id": "call_0190", |
| "claim_no": "CLA-5956069", |
| "customer_id": "CU500076", |
| "turns": 14, |
| "file": "transcripts/call_0190.txt" |
| }, |
| { |
| "call_id": "call_0191", |
| "claim_no": "CLA-1006591", |
| "customer_id": "CU500993", |
| "turns": 10, |
| "file": "transcripts/call_0191.txt" |
| }, |
| { |
| "call_id": "call_0192", |
| "claim_no": "CLA-0543607", |
| "customer_id": "CU501892", |
| "turns": 14, |
| "file": "transcripts/call_0192.txt" |
| }, |
| { |
| "call_id": "call_0193", |
| "claim_no": "CLA-9049711", |
| "customer_id": "CU502323", |
| "turns": 13, |
| "file": "transcripts/call_0193.txt" |
| }, |
| { |
| "call_id": "call_0194", |
| "claim_no": "CLA-2658909", |
| "customer_id": "CU502299", |
| "turns": 10, |
| "file": "transcripts/call_0194.txt" |
| }, |
| { |
| "call_id": "call_0195", |
| "claim_no": "CLA-1590216", |
| "customer_id": "CU501806", |
| "turns": 10, |
| "file": "transcripts/call_0195.txt" |
| }, |
| { |
| "call_id": "call_0196", |
| "claim_no": "CLA-2563514", |
| "customer_id": "CU501424", |
| "turns": 13, |
| "file": "transcripts/call_0196.txt" |
| }, |
| { |
| "call_id": "call_0197", |
| "claim_no": "CLA-2928688", |
| "customer_id": "CU502232", |
| "turns": 12, |
| "file": "transcripts/call_0197.txt" |
| }, |
| { |
| "call_id": "call_0198", |
| "claim_no": "CLA-7225115", |
| "customer_id": "CU501987", |
| "turns": 12, |
| "file": "transcripts/call_0198.txt" |
| }, |
| { |
| "call_id": "call_0199", |
| "claim_no": "CLA-1403192", |
| "customer_id": "CU500049", |
| "turns": 14, |
| "file": "transcripts/call_0199.txt" |
| }, |
| { |
| "call_id": "call_0200", |
| "claim_no": "CLA-8457769", |
| "customer_id": "CU501123", |
| "turns": 13, |
| "file": "transcripts/call_0200.txt" |
| }, |
| { |
| "call_id": "call_0201", |
| "claim_no": "CLA-0520673", |
| "customer_id": "CU500874", |
| "turns": 14, |
| "file": "transcripts/call_0201.txt" |
| }, |
| { |
| "call_id": "call_0202", |
| "claim_no": "CLA-6756835", |
| "customer_id": "CU500843", |
| "turns": 11, |
| "file": "transcripts/call_0202.txt" |
| }, |
| { |
| "call_id": "call_0203", |
| "claim_no": "CLA-2644666", |
| "customer_id": "CU501172", |
| "turns": 11, |
| "file": "transcripts/call_0203.txt" |
| }, |
| { |
| "call_id": "call_0204", |
| "claim_no": "CLA-9887227", |
| "customer_id": "CU502179", |
| "turns": 11, |
| "file": "transcripts/call_0204.txt" |
| }, |
| { |
| "call_id": "call_0205", |
| "claim_no": "CLA-4217633", |
| "customer_id": "CU502081", |
| "turns": 12, |
| "file": "transcripts/call_0205.txt" |
| }, |
| { |
| "call_id": "call_0206", |
| "claim_no": "CLA-5921868", |
| "customer_id": "CU501249", |
| "turns": 10, |
| "file": "transcripts/call_0206.txt" |
| }, |
| { |
| "call_id": "call_0207", |
| "claim_no": "CLA-8502597", |
| "customer_id": "CU501439", |
| "turns": 12, |
| "file": "transcripts/call_0207.txt" |
| }, |
| { |
| "call_id": "call_0208", |
| "claim_no": "CLA-9034155", |
| "customer_id": "CU500951", |
| "turns": 13, |
| "file": "transcripts/call_0208.txt" |
| }, |
| { |
| "call_id": "call_0209", |
| "claim_no": "CLA-6907153", |
| "customer_id": "CU500337", |
| "turns": 11, |
| "file": "transcripts/call_0209.txt" |
| }, |
| { |
| "call_id": "call_0210", |
| "claim_no": "CLA-5669280", |
| "customer_id": "CU500699", |
| "turns": 12, |
| "file": "transcripts/call_0210.txt" |
| }, |
| { |
| "call_id": "call_0211", |
| "claim_no": "CLA-5316525", |
| "customer_id": "CU500195", |
| "turns": 10, |
| "file": "transcripts/call_0211.txt" |
| }, |
| { |
| "call_id": "call_0212", |
| "claim_no": "CLA-2823102", |
| "customer_id": "CU500845", |
| "turns": 11, |
| "file": "transcripts/call_0212.txt" |
| }, |
| { |
| "call_id": "call_0213", |
| "claim_no": "CLA-9827046", |
| "customer_id": "CU501564", |
| "turns": 12, |
| "file": "transcripts/call_0213.txt" |
| }, |
| { |
| "call_id": "call_0214", |
| "claim_no": "CLA-4411612", |
| "customer_id": "CU500849", |
| "turns": 10, |
| "file": "transcripts/call_0214.txt" |
| }, |
| { |
| "call_id": "call_0215", |
| "claim_no": "CLA-7331872", |
| "customer_id": "CU500816", |
| "turns": 10, |
| "file": "transcripts/call_0215.txt" |
| }, |
| { |
| "call_id": "call_0216", |
| "claim_no": "CLA-1114693", |
| "customer_id": "CU500601", |
| "turns": 11, |
| "file": "transcripts/call_0216.txt" |
| }, |
| { |
| "call_id": "call_0217", |
| "claim_no": "CLA-2076209", |
| "customer_id": "CU502122", |
| "turns": 14, |
| "file": "transcripts/call_0217.txt" |
| }, |
| { |
| "call_id": "call_0218", |
| "claim_no": "CLA-5336033", |
| "customer_id": "CU502309", |
| "turns": 14, |
| "file": "transcripts/call_0218.txt" |
| }, |
| { |
| "call_id": "call_0219", |
| "claim_no": "CLA-4716605", |
| "customer_id": "CU500469", |
| "turns": 12, |
| "file": "transcripts/call_0219.txt" |
| }, |
| { |
| "call_id": "call_0220", |
| "claim_no": "CLA-9910018", |
| "customer_id": "CU501472", |
| "turns": 14, |
| "file": "transcripts/call_0220.txt" |
| }, |
| { |
| "call_id": "call_0221", |
| "claim_no": "CLA-0243951", |
| "customer_id": "CU500517", |
| "turns": 14, |
| "file": "transcripts/call_0221.txt" |
| }, |
| { |
| "call_id": "call_0222", |
| "claim_no": "CLA-5965028", |
| "customer_id": "CU502232", |
| "turns": 10, |
| "file": "transcripts/call_0222.txt" |
| }, |
| { |
| "call_id": "call_0223", |
| "claim_no": "CLA-9091986", |
| "customer_id": "CU500871", |
| "turns": 13, |
| "file": "transcripts/call_0223.txt" |
| }, |
| { |
| "call_id": "call_0224", |
| "claim_no": "CLA-9698701", |
| "customer_id": "CU502244", |
| "turns": 13, |
| "file": "transcripts/call_0224.txt" |
| }, |
| { |
| "call_id": "call_0225", |
| "claim_no": "CLA-3319877", |
| "customer_id": "CU501719", |
| "turns": 12, |
| "file": "transcripts/call_0225.txt" |
| }, |
| { |
| "call_id": "call_0226", |
| "claim_no": "CLA-9736143", |
| "customer_id": "CU502351", |
| "turns": 10, |
| "file": "transcripts/call_0226.txt" |
| }, |
| { |
| "call_id": "call_0227", |
| "claim_no": "CLA-0763740", |
| "customer_id": "CU500520", |
| "turns": 13, |
| "file": "transcripts/call_0227.txt" |
| }, |
| { |
| "call_id": "call_0228", |
| "claim_no": "CLA-6486997", |
| "customer_id": "CU501092", |
| "turns": 14, |
| "file": "transcripts/call_0228.txt" |
| }, |
| { |
| "call_id": "call_0229", |
| "claim_no": "CLA-9795179", |
| "customer_id": "CU501987", |
| "turns": 10, |
| "file": "transcripts/call_0229.txt" |
| }, |
| { |
| "call_id": "call_0230", |
| "claim_no": "CLA-8425576", |
| "customer_id": "CU502064", |
| "turns": 11, |
| "file": "transcripts/call_0230.txt" |
| }, |
| { |
| "call_id": "call_0231", |
| "claim_no": "CLA-3592396", |
| "customer_id": "CU500484", |
| "turns": 13, |
| "file": "transcripts/call_0231.txt" |
| }, |
| { |
| "call_id": "call_0232", |
| "claim_no": "CLA-4376619", |
| "customer_id": "CU501553", |
| "turns": 13, |
| "file": "transcripts/call_0232.txt" |
| }, |
| { |
| "call_id": "call_0233", |
| "claim_no": "CLA-5470717", |
| "customer_id": "CU500310", |
| "turns": 11, |
| "file": "transcripts/call_0233.txt" |
| }, |
| { |
| "call_id": "call_0234", |
| "claim_no": "CLA-1759666", |
| "customer_id": "CU500933", |
| "turns": 14, |
| "file": "transcripts/call_0234.txt" |
| }, |
| { |
| "call_id": "call_0235", |
| "claim_no": "CLA-7006709", |
| "customer_id": "CU500589", |
| "turns": 12, |
| "file": "transcripts/call_0235.txt" |
| }, |
| { |
| "call_id": "call_0236", |
| "claim_no": "CLA-9859634", |
| "customer_id": "CU500848", |
| "turns": 13, |
| "file": "transcripts/call_0236.txt" |
| }, |
| { |
| "call_id": "call_0237", |
| "claim_no": "CLA-1350737", |
| "customer_id": "CU501635", |
| "turns": 10, |
| "file": "transcripts/call_0237.txt" |
| }, |
| { |
| "call_id": "call_0238", |
| "claim_no": "CLA-4183593", |
| "customer_id": "CU502318", |
| "turns": 11, |
| "file": "transcripts/call_0238.txt" |
| }, |
| { |
| "call_id": "call_0239", |
| "claim_no": "CLA-2066337", |
| "customer_id": "CU500110", |
| "turns": 11, |
| "file": "transcripts/call_0239.txt" |
| }, |
| { |
| "call_id": "call_0240", |
| "claim_no": "CLA-2703233", |
| "customer_id": "CU501565", |
| "turns": 12, |
| "file": "transcripts/call_0240.txt" |
| }, |
| { |
| "call_id": "call_0241", |
| "claim_no": "CLA-8955772", |
| "customer_id": "CU500941", |
| "turns": 14, |
| "file": "transcripts/call_0241.txt" |
| }, |
| { |
| "call_id": "call_0242", |
| "claim_no": "CLA-8566522", |
| "customer_id": "CU501526", |
| "turns": 14, |
| "file": "transcripts/call_0242.txt" |
| }, |
| { |
| "call_id": "call_0243", |
| "claim_no": "CLA-6569302", |
| "customer_id": "CU500602", |
| "turns": 13, |
| "file": "transcripts/call_0243.txt" |
| }, |
| { |
| "call_id": "call_0244", |
| "claim_no": "CLA-3258114", |
| "customer_id": "CU500945", |
| "turns": 12, |
| "file": "transcripts/call_0244.txt" |
| }, |
| { |
| "call_id": "call_0245", |
| "claim_no": "CLA-9192528", |
| "customer_id": "CU502326", |
| "turns": 11, |
| "file": "transcripts/call_0245.txt" |
| }, |
| { |
| "call_id": "call_0246", |
| "claim_no": "CLA-3924508", |
| "customer_id": "CU501670", |
| "turns": 11, |
| "file": "transcripts/call_0246.txt" |
| }, |
| { |
| "call_id": "call_0247", |
| "claim_no": "CLA-0729225", |
| "customer_id": "CU501734", |
| "turns": 10, |
| "file": "transcripts/call_0247.txt" |
| }, |
| { |
| "call_id": "call_0248", |
| "claim_no": "CLA-9301304", |
| "customer_id": "CU500638", |
| "turns": 11, |
| "file": "transcripts/call_0248.txt" |
| }, |
| { |
| "call_id": "call_0249", |
| "claim_no": "CLA-9223889", |
| "customer_id": "CU501792", |
| "turns": 12, |
| "file": "transcripts/call_0249.txt" |
| }, |
| { |
| "call_id": "call_0250", |
| "claim_no": "CLA-2833206", |
| "customer_id": "CU501379", |
| "turns": 11, |
| "file": "transcripts/call_0250.txt" |
| }, |
| { |
| "call_id": "call_0251", |
| "claim_no": "CLA-5952390", |
| "customer_id": "CU501314", |
| "turns": 14, |
| "file": "transcripts/call_0251.txt" |
| }, |
| { |
| "call_id": "call_0252", |
| "claim_no": "CLA-2305476", |
| "customer_id": "CU500783", |
| "turns": 12, |
| "file": "transcripts/call_0252.txt" |
| }, |
| { |
| "call_id": "call_0253", |
| "claim_no": "CLA-9698701", |
| "customer_id": "CU502244", |
| "turns": 13, |
| "file": "transcripts/call_0253.txt" |
| }, |
| { |
| "call_id": "call_0254", |
| "claim_no": "CLA-3539888", |
| "customer_id": "CU501868", |
| "turns": 13, |
| "file": "transcripts/call_0254.txt" |
| }, |
| { |
| "call_id": "call_0255", |
| "claim_no": "CLA-0446427", |
| "customer_id": "CU501663", |
| "turns": 14, |
| "file": "transcripts/call_0255.txt" |
| }, |
| { |
| "call_id": "call_0256", |
| "claim_no": "CLA-8692473", |
| "customer_id": "CU500738", |
| "turns": 11, |
| "file": "transcripts/call_0256.txt" |
| }, |
| { |
| "call_id": "call_0257", |
| "claim_no": "CLA-2069115", |
| "customer_id": "CU501806", |
| "turns": 11, |
| "file": "transcripts/call_0257.txt" |
| }, |
| { |
| "call_id": "call_0258", |
| "claim_no": "CLA-3961154", |
| "customer_id": "CU500402", |
| "turns": 10, |
| "file": "transcripts/call_0258.txt" |
| }, |
| { |
| "call_id": "call_0259", |
| "claim_no": "CLA-4477186", |
| "customer_id": "CU502327", |
| "turns": 12, |
| "file": "transcripts/call_0259.txt" |
| }, |
| { |
| "call_id": "call_0260", |
| "claim_no": "CLA-0220718", |
| "customer_id": "CU501280", |
| "turns": 14, |
| "file": "transcripts/call_0260.txt" |
| }, |
| { |
| "call_id": "call_0261", |
| "claim_no": "CLA-7438732", |
| "customer_id": "CU501152", |
| "turns": 11, |
| "file": "transcripts/call_0261.txt" |
| }, |
| { |
| "call_id": "call_0262", |
| "claim_no": "CLA-1239789", |
| "customer_id": "CU501576", |
| "turns": 10, |
| "file": "transcripts/call_0262.txt" |
| }, |
| { |
| "call_id": "call_0263", |
| "claim_no": "CLA-8620729", |
| "customer_id": "CU500032", |
| "turns": 11, |
| "file": "transcripts/call_0263.txt" |
| }, |
| { |
| "call_id": "call_0264", |
| "claim_no": "CLA-1370206", |
| "customer_id": "CU500838", |
| "turns": 14, |
| "file": "transcripts/call_0264.txt" |
| }, |
| { |
| "call_id": "call_0265", |
| "claim_no": "CLA-7437644", |
| "customer_id": "CU500648", |
| "turns": 10, |
| "file": "transcripts/call_0265.txt" |
| }, |
| { |
| "call_id": "call_0266", |
| "claim_no": "CLA-0113988", |
| "customer_id": "CU500628", |
| "turns": 14, |
| "file": "transcripts/call_0266.txt" |
| }, |
| { |
| "call_id": "call_0267", |
| "claim_no": "CLA-1207907", |
| "customer_id": "CU502316", |
| "turns": 10, |
| "file": "transcripts/call_0267.txt" |
| }, |
| { |
| "call_id": "call_0268", |
| "claim_no": "CLA-1305425", |
| "customer_id": "CU501159", |
| "turns": 13, |
| "file": "transcripts/call_0268.txt" |
| }, |
| { |
| "call_id": "call_0269", |
| "claim_no": "CLA-8935792", |
| "customer_id": "CU502011", |
| "turns": 12, |
| "file": "transcripts/call_0269.txt" |
| }, |
| { |
| "call_id": "call_0270", |
| "claim_no": "CLA-2665820", |
| "customer_id": "CU500738", |
| "turns": 14, |
| "file": "transcripts/call_0270.txt" |
| }, |
| { |
| "call_id": "call_0271", |
| "claim_no": "CLA-1022335", |
| "customer_id": "CU500656", |
| "turns": 12, |
| "file": "transcripts/call_0271.txt" |
| }, |
| { |
| "call_id": "call_0272", |
| "claim_no": "CLA-8546504", |
| "customer_id": "CU501805", |
| "turns": 11, |
| "file": "transcripts/call_0272.txt" |
| }, |
| { |
| "call_id": "call_0273", |
| "claim_no": "CLA-3745983", |
| "customer_id": "CU500808", |
| "turns": 13, |
| "file": "transcripts/call_0273.txt" |
| }, |
| { |
| "call_id": "call_0274", |
| "claim_no": "CLA-6748784", |
| "customer_id": "CU501448", |
| "turns": 10, |
| "file": "transcripts/call_0274.txt" |
| }, |
| { |
| "call_id": "call_0275", |
| "claim_no": "CLA-6225426", |
| "customer_id": "CU501797", |
| "turns": 12, |
| "file": "transcripts/call_0275.txt" |
| }, |
| { |
| "call_id": "call_0276", |
| "claim_no": "CLA-9618205", |
| "customer_id": "CU500425", |
| "turns": 12, |
| "file": "transcripts/call_0276.txt" |
| }, |
| { |
| "call_id": "call_0277", |
| "claim_no": "CLA-6812810", |
| "customer_id": "CU502329", |
| "turns": 14, |
| "file": "transcripts/call_0277.txt" |
| }, |
| { |
| "call_id": "call_0278", |
| "claim_no": "CLA-7104843", |
| "customer_id": "CU501283", |
| "turns": 11, |
| "file": "transcripts/call_0278.txt" |
| }, |
| { |
| "call_id": "call_0279", |
| "claim_no": "CLA-0735780", |
| "customer_id": "CU501318", |
| "turns": 13, |
| "file": "transcripts/call_0279.txt" |
| }, |
| { |
| "call_id": "call_0280", |
| "claim_no": "CLA-3348049", |
| "customer_id": "CU500482", |
| "turns": 13, |
| "file": "transcripts/call_0280.txt" |
| }, |
| { |
| "call_id": "call_0281", |
| "claim_no": "CLA-1430948", |
| "customer_id": "CU501239", |
| "turns": 12, |
| "file": "transcripts/call_0281.txt" |
| }, |
| { |
| "call_id": "call_0282", |
| "claim_no": "CLA-9976319", |
| "customer_id": "CU501019", |
| "turns": 10, |
| "file": "transcripts/call_0282.txt" |
| }, |
| { |
| "call_id": "call_0283", |
| "claim_no": "CLA-2161106", |
| "customer_id": "CU500476", |
| "turns": 10, |
| "file": "transcripts/call_0283.txt" |
| }, |
| { |
| "call_id": "call_0284", |
| "claim_no": "CLA-3687434", |
| "customer_id": "CU500930", |
| "turns": 14, |
| "file": "transcripts/call_0284.txt" |
| }, |
| { |
| "call_id": "call_0285", |
| "claim_no": "CLA-0521202", |
| "customer_id": "CU501357", |
| "turns": 10, |
| "file": "transcripts/call_0285.txt" |
| }, |
| { |
| "call_id": "call_0286", |
| "claim_no": "CLA-8795100", |
| "customer_id": "CU501749", |
| "turns": 11, |
| "file": "transcripts/call_0286.txt" |
| }, |
| { |
| "call_id": "call_0287", |
| "claim_no": "CLA-0020997", |
| "customer_id": "CU501199", |
| "turns": 13, |
| "file": "transcripts/call_0287.txt" |
| }, |
| { |
| "call_id": "call_0288", |
| "claim_no": "CLA-3060927", |
| "customer_id": "CU500370", |
| "turns": 12, |
| "file": "transcripts/call_0288.txt" |
| }, |
| { |
| "call_id": "call_0289", |
| "claim_no": "CLA-3267780", |
| "customer_id": "CU500328", |
| "turns": 11, |
| "file": "transcripts/call_0289.txt" |
| }, |
| { |
| "call_id": "call_0290", |
| "claim_no": "CLA-1113527", |
| "customer_id": "CU501686", |
| "turns": 10, |
| "file": "transcripts/call_0290.txt" |
| }, |
| { |
| "call_id": "call_0291", |
| "claim_no": "CLA-4949867", |
| "customer_id": "CU501986", |
| "turns": 11, |
| "file": "transcripts/call_0291.txt" |
| }, |
| { |
| "call_id": "call_0292", |
| "claim_no": "CLA-7185195", |
| "customer_id": "CU501687", |
| "turns": 12, |
| "file": "transcripts/call_0292.txt" |
| }, |
| { |
| "call_id": "call_0293", |
| "claim_no": "CLA-1393732", |
| "customer_id": "CU500305", |
| "turns": 12, |
| "file": "transcripts/call_0293.txt" |
| }, |
| { |
| "call_id": "call_0294", |
| "claim_no": "CLA-2190084", |
| "customer_id": "CU501679", |
| "turns": 10, |
| "file": "transcripts/call_0294.txt" |
| }, |
| { |
| "call_id": "call_0295", |
| "claim_no": "CLA-9976319", |
| "customer_id": "CU501019", |
| "turns": 13, |
| "file": "transcripts/call_0295.txt" |
| }, |
| { |
| "call_id": "call_0296", |
| "claim_no": "CLA-7175479", |
| "customer_id": "CU500543", |
| "turns": 14, |
| "file": "transcripts/call_0296.txt" |
| }, |
| { |
| "call_id": "call_0297", |
| "claim_no": "CLA-2894687", |
| "customer_id": "CU501332", |
| "turns": 12, |
| "file": "transcripts/call_0297.txt" |
| }, |
| { |
| "call_id": "call_0298", |
| "claim_no": "CLA-5031875", |
| "customer_id": "CU501311", |
| "turns": 13, |
| "file": "transcripts/call_0298.txt" |
| }, |
| { |
| "call_id": "call_0299", |
| "claim_no": "CLA-1640031", |
| "customer_id": "CU501635", |
| "turns": 14, |
| "file": "transcripts/call_0299.txt" |
| }, |
| { |
| "call_id": "call_0300", |
| "claim_no": "CLA-8958456", |
| "customer_id": "CU501067", |
| "turns": 11, |
| "file": "transcripts/call_0300.txt" |
| }, |
| { |
| "call_id": "call_0301", |
| "claim_no": "CLA-5741832", |
| "customer_id": "CU500936", |
| "turns": 11, |
| "file": "transcripts/call_0301.txt" |
| }, |
| { |
| "call_id": "call_0302", |
| "claim_no": "CLA-2122395", |
| "customer_id": "CU501076", |
| "turns": 11, |
| "file": "transcripts/call_0302.txt" |
| }, |
| { |
| "call_id": "call_0303", |
| "claim_no": "CLA-9770592", |
| "customer_id": "CU501825", |
| "turns": 14, |
| "file": "transcripts/call_0303.txt" |
| }, |
| { |
| "call_id": "call_0304", |
| "claim_no": "CLA-7104843", |
| "customer_id": "CU501283", |
| "turns": 14, |
| "file": "transcripts/call_0304.txt" |
| }, |
| { |
| "call_id": "call_0305", |
| "claim_no": "CLA-6452795", |
| "customer_id": "CU502326", |
| "turns": 10, |
| "file": "transcripts/call_0305.txt" |
| }, |
| { |
| "call_id": "call_0306", |
| "claim_no": "CLA-2182230", |
| "customer_id": "CU501648", |
| "turns": 10, |
| "file": "transcripts/call_0306.txt" |
| }, |
| { |
| "call_id": "call_0307", |
| "claim_no": "CLA-7389272", |
| "customer_id": "CU502087", |
| "turns": 11, |
| "file": "transcripts/call_0307.txt" |
| }, |
| { |
| "call_id": "call_0308", |
| "claim_no": "CLA-3709572", |
| "customer_id": "CU501700", |
| "turns": 11, |
| "file": "transcripts/call_0308.txt" |
| }, |
| { |
| "call_id": "call_0309", |
| "claim_no": "CLA-4198124", |
| "customer_id": "CU501092", |
| "turns": 13, |
| "file": "transcripts/call_0309.txt" |
| }, |
| { |
| "call_id": "call_0310", |
| "claim_no": "CLA-2448970", |
| "customer_id": "CU500345", |
| "turns": 11, |
| "file": "transcripts/call_0310.txt" |
| }, |
| { |
| "call_id": "call_0311", |
| "claim_no": "CLA-7903738", |
| "customer_id": "CU500848", |
| "turns": 14, |
| "file": "transcripts/call_0311.txt" |
| }, |
| { |
| "call_id": "call_0312", |
| "claim_no": "CLA-2517404", |
| "customer_id": "CU501126", |
| "turns": 14, |
| "file": "transcripts/call_0312.txt" |
| }, |
| { |
| "call_id": "call_0313", |
| "claim_no": "CLA-5540008", |
| "customer_id": "CU501963", |
| "turns": 12, |
| "file": "transcripts/call_0313.txt" |
| }, |
| { |
| "call_id": "call_0314", |
| "claim_no": "CLA-8080328", |
| "customer_id": "CU500830", |
| "turns": 13, |
| "file": "transcripts/call_0314.txt" |
| }, |
| { |
| "call_id": "call_0315", |
| "claim_no": "CLA-2509039", |
| "customer_id": "CU501199", |
| "turns": 13, |
| "file": "transcripts/call_0315.txt" |
| }, |
| { |
| "call_id": "call_0316", |
| "claim_no": "CLA-1700173", |
| "customer_id": "CU500596", |
| "turns": 11, |
| "file": "transcripts/call_0316.txt" |
| }, |
| { |
| "call_id": "call_0317", |
| "claim_no": "CLA-3017386", |
| "customer_id": "CU500789", |
| "turns": 13, |
| "file": "transcripts/call_0317.txt" |
| }, |
| { |
| "call_id": "call_0318", |
| "claim_no": "CLA-9780098", |
| "customer_id": "CU502179", |
| "turns": 14, |
| "file": "transcripts/call_0318.txt" |
| }, |
| { |
| "call_id": "call_0319", |
| "claim_no": "CLA-7460129", |
| "customer_id": "CU501231", |
| "turns": 12, |
| "file": "transcripts/call_0319.txt" |
| }, |
| { |
| "call_id": "call_0320", |
| "claim_no": "CLA-9523967", |
| "customer_id": "CU501165", |
| "turns": 12, |
| "file": "transcripts/call_0320.txt" |
| }, |
| { |
| "call_id": "call_0321", |
| "claim_no": "CLA-5979523", |
| "customer_id": "CU502399", |
| "turns": 14, |
| "file": "transcripts/call_0321.txt" |
| }, |
| { |
| "call_id": "call_0322", |
| "claim_no": "CLA-9321760", |
| "customer_id": "CU502253", |
| "turns": 11, |
| "file": "transcripts/call_0322.txt" |
| }, |
| { |
| "call_id": "call_0323", |
| "claim_no": "CLA-6147657", |
| "customer_id": "CU502186", |
| "turns": 14, |
| "file": "transcripts/call_0323.txt" |
| }, |
| { |
| "call_id": "call_0324", |
| "claim_no": "CLA-1118889", |
| "customer_id": "CU500848", |
| "turns": 12, |
| "file": "transcripts/call_0324.txt" |
| }, |
| { |
| "call_id": "call_0325", |
| "claim_no": "CLA-6291584", |
| "customer_id": "CU501196", |
| "turns": 10, |
| "file": "transcripts/call_0325.txt" |
| }, |
| { |
| "call_id": "call_0326", |
| "claim_no": "CLA-3320447", |
| "customer_id": "CU501961", |
| "turns": 11, |
| "file": "transcripts/call_0326.txt" |
| }, |
| { |
| "call_id": "call_0327", |
| "claim_no": "CLA-7256264", |
| "customer_id": "CU500487", |
| "turns": 12, |
| "file": "transcripts/call_0327.txt" |
| }, |
| { |
| "call_id": "call_0328", |
| "claim_no": "CLA-8352952", |
| "customer_id": "CU501983", |
| "turns": 14, |
| "file": "transcripts/call_0328.txt" |
| }, |
| { |
| "call_id": "call_0329", |
| "claim_no": "CLA-6587181", |
| "customer_id": "CU501136", |
| "turns": 13, |
| "file": "transcripts/call_0329.txt" |
| }, |
| { |
| "call_id": "call_0330", |
| "claim_no": "CLA-9591990", |
| "customer_id": "CU501263", |
| "turns": 12, |
| "file": "transcripts/call_0330.txt" |
| }, |
| { |
| "call_id": "call_0331", |
| "claim_no": "CLA-0908995", |
| "customer_id": "CU502276", |
| "turns": 14, |
| "file": "transcripts/call_0331.txt" |
| }, |
| { |
| "call_id": "call_0332", |
| "claim_no": "CLA-7092561", |
| "customer_id": "CU500070", |
| "turns": 12, |
| "file": "transcripts/call_0332.txt" |
| }, |
| { |
| "call_id": "call_0333", |
| "claim_no": "CLA-8484848", |
| "customer_id": "CU501591", |
| "turns": 13, |
| "file": "transcripts/call_0333.txt" |
| }, |
| { |
| "call_id": "call_0334", |
| "claim_no": "CLA-2857610", |
| "customer_id": "CU501483", |
| "turns": 14, |
| "file": "transcripts/call_0334.txt" |
| }, |
| { |
| "call_id": "call_0335", |
| "claim_no": "CLA-0790239", |
| "customer_id": "CU502066", |
| "turns": 13, |
| "file": "transcripts/call_0335.txt" |
| }, |
| { |
| "call_id": "call_0336", |
| "claim_no": "CLA-3372466", |
| "customer_id": "CU501184", |
| "turns": 11, |
| "file": "transcripts/call_0336.txt" |
| }, |
| { |
| "call_id": "call_0337", |
| "claim_no": "CLA-1971342", |
| "customer_id": "CU501639", |
| "turns": 11, |
| "file": "transcripts/call_0337.txt" |
| }, |
| { |
| "call_id": "call_0338", |
| "claim_no": "CLA-4477186", |
| "customer_id": "CU502327", |
| "turns": 10, |
| "file": "transcripts/call_0338.txt" |
| }, |
| { |
| "call_id": "call_0339", |
| "claim_no": "CLA-3726625", |
| "customer_id": "CU501667", |
| "turns": 12, |
| "file": "transcripts/call_0339.txt" |
| }, |
| { |
| "call_id": "call_0340", |
| "claim_no": "CLA-1208060", |
| "customer_id": "CU501791", |
| "turns": 13, |
| "file": "transcripts/call_0340.txt" |
| }, |
| { |
| "call_id": "call_0341", |
| "claim_no": "CLA-0098404", |
| "customer_id": "CU501719", |
| "turns": 10, |
| "file": "transcripts/call_0341.txt" |
| }, |
| { |
| "call_id": "call_0342", |
| "claim_no": "CLA-5642743", |
| "customer_id": "CU501286", |
| "turns": 11, |
| "file": "transcripts/call_0342.txt" |
| }, |
| { |
| "call_id": "call_0343", |
| "claim_no": "CLA-3370917", |
| "customer_id": "CU501389", |
| "turns": 13, |
| "file": "transcripts/call_0343.txt" |
| }, |
| { |
| "call_id": "call_0344", |
| "claim_no": "CLA-2550980", |
| "customer_id": "CU500901", |
| "turns": 11, |
| "file": "transcripts/call_0344.txt" |
| }, |
| { |
| "call_id": "call_0345", |
| "claim_no": "CLA-2996953", |
| "customer_id": "CU500867", |
| "turns": 13, |
| "file": "transcripts/call_0345.txt" |
| }, |
| { |
| "call_id": "call_0346", |
| "claim_no": "CLA-2822240", |
| "customer_id": "CU500674", |
| "turns": 12, |
| "file": "transcripts/call_0346.txt" |
| }, |
| { |
| "call_id": "call_0347", |
| "claim_no": "CLA-6433405", |
| "customer_id": "CU500204", |
| "turns": 14, |
| "file": "transcripts/call_0347.txt" |
| }, |
| { |
| "call_id": "call_0348", |
| "claim_no": "CLA-3125498", |
| "customer_id": "CU500337", |
| "turns": 10, |
| "file": "transcripts/call_0348.txt" |
| }, |
| { |
| "call_id": "call_0349", |
| "claim_no": "CLA-7814215", |
| "customer_id": "CU500724", |
| "turns": 14, |
| "file": "transcripts/call_0349.txt" |
| } |
| ] |
