id stringlengths 36 36 | status stringclasses 2
values | _server_id stringlengths 36 36 | text stringlengths 13 368 | sentiment.suggestion class label 3
classes | sentiment.suggestion.score null | sentiment.suggestion.agent null | topics.suggestion.agent null | sentiment.responses.status listlengths 1 1 ⌀ | topics.suggestion listlengths 1 7 ⌀ | sentiment.responses.users listlengths 1 1 ⌀ | topics.responses.users listlengths 1 1 ⌀ | topics.responses listlengths 1 1 ⌀ | topics.responses.status listlengths 1 1 ⌀ | sentiment.responses listlengths 1 1 ⌀ | topics.suggestion.score null |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
c6a56dd7-3cae-40cc-a24f-0e5150ae7e4c | pending | 851546dd-b5da-48ae-becc-4a0457f530b2 | How do I locate my card? | 0positive | null | null | null | null | null | null | null | null | null | null | null |
2742dd1d-d4bc-4095-ba6f-74f0e6e86191 | pending | 688adcf4-25c5-4255-84c6-eae33e806cd7 | I still have not received my new card, I ordered over a week ago. | 1neutral | null | null | null | null | [
"order_physical_card"
] | null | null | null | null | null | null |
c8d94025-cfdb-4685-a43e-604c7376da7f | pending | ffdd0135-0704-4e22-aa0e-9f72e222402e | I ordered a card but it has not arrived. Help please! | 1neutral | null | null | null | null | [
"card_arrival",
"order_physical_card"
] | null | null | null | null | null | null |
fceb8f44-6c93-47f6-b3eb-033e3e0eabc6 | pending | 2bcec1df-fe15-44d2-b810-8219a9440011 | Is there a way to know when my card will arrive? | 0positive | null | null | null | null | [
"card_arrival",
"transfer_timing"
] | null | null | null | null | null | null |
a19b780e-3064-450f-9849-44bfda81fb98 | pending | 7ce73f68-011a-4449-8183-281a308f3589 | My card has not arrived yet. | 0positive | null | null | null | null | [
"card_arrival"
] | null | null | null | null | null | null |
13b22dea-6f67-417c-b25d-65c96bb2f160 | pending | 17d89a24-0f74-41ee-9389-f7df89413d72 | When will I get my card? | 0positive | null | null | null | null | null | null | null | null | null | null | null |
4e609094-b814-42cf-bdc8-86c0f949fcb2 | pending | 71b7ead2-15ba-4a47-96e2-b12b0d8ea347 | Do you know if there is a tracking number for the new card you sent me? | 1neutral | null | null | null | null | null | null | null | null | null | null | null |
51930e9f-f357-4ced-906a-e6caa332b4e8 | pending | c40b954f-df7b-442f-b078-86a65d290179 | i have not received my card | 1neutral | null | null | null | null | [
"card_not_working"
] | null | null | null | null | null | null |
16e3f166-e5c1-4fa7-91b6-fa38e46d9056 | pending | 80d6ebbe-bd5f-4644-bb93-deca5e47d6bf | still waiting on that card | 0positive | null | null | null | null | null | null | null | null | null | null | null |
2cbe98c2-e74c-4c97-8d8e-9d61b0e9778f | pending | 0b044bcc-a9c5-4489-8e9e-82cc42ff5af2 | Is it normal to have to wait over a week for my new card? | 2negative | null | null | null | null | null | null | null | null | null | null | null |
69c7a990-a6fa-49b5-bd02-d5fc30ae6530 | pending | e5448d9f-c8c0-4da6-ba51-9efa8d2890ff | How do I track my card? | 0positive | null | null | null | null | null | null | null | null | null | null | null |
a98c72eb-442e-4a86-b33c-9e8fe6235a7a | pending | 623f48cd-321a-4297-895a-2bab3468fb9b | How long does a card delivery take? | 0positive | null | null | null | null | [
"card_arrival",
"card_delivery_estimate",
"transfer_timing"
] | null | null | null | null | null | null |
c298c4a3-3d67-4a93-b1d5-dbe86f42f929 | pending | a018ead8-0197-4cb1-9780-d6b58401d588 | I still don't have my card after 2 weeks. What should I do? | 2negative | null | null | null | null | null | null | null | null | null | null | null |
5514e077-0c4d-4df7-b113-85b8b8796793 | pending | 5a391d73-cc8d-4416-883f-3d7085df1ecc | still waiting on my new card | 0positive | null | null | null | null | null | null | null | null | null | null | null |
1d4574ac-2ef8-4713-b350-0d6de0b7089f | pending | 51c14baf-3945-4fc2-b23b-35f35ab458ce | I am still waiting for my card after 1 week. Is this ok? | 0positive | null | null | null | null | [
"pending_card_payment"
] | null | null | null | null | null | null |
e16c3684-f670-458b-a65c-73d5fc25c727 | pending | 75b4bc34-fe4e-4389-9644-c44b7c353e81 | I have been waiting longer than expected for my bank card, could you provide information on when it will arrive? | 0positive | null | null | null | null | [
"balance_not_updated_after_bank_transfer",
"card_arrival",
"top_up_by_bank_transfer_charge"
] | null | null | null | null | null | null |
6602a0d8-9101-4011-a37d-e9b354a25682 | pending | e90f1632-3dbc-479e-aee1-b114956e9fe0 | I've been waiting longer than expected for my card. | 0positive | null | null | null | null | null | null | null | null | null | null | null |
998909ef-c58e-452b-a198-24887dd615d1 | pending | 2827e454-8615-47d4-aab5-fd824950092f | Why hasn't my card been delivered? | 1neutral | null | null | null | null | [
"card_arrival",
"card_not_working",
"transfer_not_received_by_recipient"
] | null | null | null | null | null | null |
d39f9048-459c-4e5a-a6d9-205caa04ac4b | pending | a394e9e7-5764-4563-9353-56133a742009 | Where is my new card? I have been waiting a week! | 0positive | null | null | null | null | [
"card_arrival"
] | null | null | null | null | null | null |
061e15d1-94d3-428d-a032-5b05761b5ebb | pending | 562c8d05-cc27-4edc-8480-79ce5432ad8a | My card still hasn't arrived after 2 weeks. Is it lost? | 2negative | null | null | null | null | [
"card_arrival",
"lost_or_stolen_card"
] | null | null | null | null | null | null |
d6dab967-3415-4798-946f-8cb5c4edf04f | pending | 5963774c-2825-4558-bbc8-ca6ee3b21537 | I did not get my card yet, is it lost? | 2negative | null | null | null | null | [
"lost_or_stolen_card"
] | null | null | null | null | null | null |
15384e47-71a0-475c-a70c-fa41bca5c2b7 | pending | 4ba5f724-c11f-4769-835b-a65e74e7b63d | Status of the card I ordered. | 0positive | null | null | null | null | [
"order_physical_card"
] | null | null | null | null | null | null |
46b23e74-1a09-4f17-8a0c-7c19e37da2fd | pending | 07735cab-6054-422a-b023-ed2930c24c8b | How long should my new card take to arrive? | 0positive | null | null | null | null | [
"card_arrival",
"transfer_timing"
] | null | null | null | null | null | null |
b69cfb3d-7cf8-4589-9bcc-a4a90059a1cb | pending | 4b1418a1-67bc-4270-be0c-edbe361173b1 | I ordered my card 2 weeks ago and it still isn't here? What do I do? | 1neutral | null | null | null | null | [
"order_physical_card"
] | null | null | null | null | null | null |
62ed3b88-40c1-475c-a8a0-ee8c48567760 | pending | 6fdffd5a-8ad7-49d3-8e8b-7ccbe9347ff3 | My card has not arrived yet, where is it? | 0positive | null | null | null | null | [
"card_arrival"
] | null | null | null | null | null | null |
22771122-15bd-4e5e-9fe8-ed58e25f4fe0 | pending | f8f4adb0-9b8b-4550-8b77-a29611b1f23e | What is the tracking number for my card that was mailed? | 1neutral | null | null | null | null | null | null | null | null | null | null | null |
be2be565-2df6-446d-826c-ad0b96ac486e | pending | bbcc00d8-463e-41f4-b9c7-bd46d8506638 | I think something went wrong with my card delivery as I haven't received it yet. | 1neutral | null | null | null | null | [
"card_arrival",
"wrong_amount_of_cash_received"
] | null | null | null | null | null | null |
18b445ea-4032-4861-bc86-7bec46508518 | pending | 2dfb9822-a6ce-4a97-9a39-43409daa0fa7 | I'm still waiting for delivery of my new card, why is it taking so long? | 0positive | null | null | null | null | [
"card_arrival",
"transfer_timing"
] | null | null | null | null | null | null |
224c9dde-e607-4505-a4ec-691b4ca01eef | pending | caf070ee-c4c9-42d9-9e44-bbdd9704ac71 | I ordered a card a week ago, and it's still not here. What do I do? | 1neutral | null | null | null | null | [
"order_physical_card"
] | null | null | null | null | null | null |
52584e58-0a84-40c7-a6fe-ce5e7f282621 | pending | 9e02a379-bdb9-4cce-b3cd-c024b2bcb1e3 | i want to track the card you sent | 0positive | null | null | null | null | null | null | null | null | null | null | null |
1032cd96-2674-482d-95f3-e20359582c6e | pending | 4b95a883-358a-4819-99de-922afbd24d76 | My card hasn't arrived yet. | 0positive | null | null | null | null | [
"card_arrival"
] | null | null | null | null | null | null |
3d53d8c9-4b38-4a5c-aff6-0c56833fb721 | pending | 37d63972-ab72-417c-ba51-1cc6e8f86417 | I was expecting my new card and am wondering why I haven't received it yet? | 1neutral | null | null | null | null | null | null | null | null | null | null | null |
5e24d46e-376d-4651-b0e8-ae028bfda869 | pending | 998fd836-8ff0-499e-b0fb-2a1a2de488f6 | How do I know when my card will arrive? | 0positive | null | null | null | null | [
"card_arrival"
] | null | null | null | null | null | null |
74e1cd01-58db-4889-b605-d8ee16781a13 | pending | 1c9c9ca4-fc71-4103-b0c0-5777cc1f18fc | I'm still waiting on my card to be delivered. | 0positive | null | null | null | null | [
"card_arrival"
] | null | null | null | null | null | null |
17e04074-2697-46f8-bd72-7e4dcb65588a | pending | 4418f73f-8124-42cc-8ecf-959b67f80333 | Does the card you sent have a way to track to it? | 1neutral | null | null | null | null | null | null | null | null | null | null | null |
796d7e5a-0e00-40a7-9047-ca1820ab4c20 | pending | 58f9fbe1-1725-4dd6-8ecb-f1d47b0dc146 | I ordered a card and I still haven't received it. It's been two weeks. What can I do? | 1neutral | null | null | null | null | null | null | null | null | null | null | null |
1a451be9-a9ec-4076-9585-54857ddb4b97 | pending | a2bedd61-5752-457f-a7c9-edb3696af31f | I'm starting to think my card is lost because it still hasn't arrived, can you help? | 2negative | null | null | null | null | [
"card_arrival",
"lost_or_stolen_card"
] | null | null | null | null | null | null |
7de9b89a-9253-4bd5-87a4-2a47907d655f | pending | ef41b9de-3db8-4d56-bac1-0e18c2d8d687 | Is there tracking info available? | 1neutral | null | null | null | null | null | null | null | null | null | null | null |
daf69e40-c8a9-40ab-9f81-a25edb17a142 | pending | 6d62e0d4-a18a-4989-a0b3-f614d77b748f | What is the tracking number for the card you sent? | 1neutral | null | null | null | null | null | null | null | null | null | null | null |
290867d2-6023-4b48-bf8e-defb18d2d30c | pending | 92546ab4-d0f1-43f5-8da8-29d76603b829 | Where is the tracking number for the card you sent me? | 1neutral | null | null | null | null | null | null | null | null | null | null | null |
9df3e4be-af71-451f-926e-dc1f040d6e0b | pending | 4077642f-fbff-4b94-97dc-8d1238b34a49 | Why won't my card show up on the app? | 0positive | null | null | null | null | [
"card_not_working",
"exchange_via_app",
"Refund_not_showing_up"
] | null | null | null | null | null | null |
e4c49cac-9a2d-43d8-aed6-620f006e9eac | pending | 2f8f6050-04c4-4efc-bb27-dd853448b5d3 | I would like to reactivate my card. | 1neutral | null | null | null | null | [
"activate_my_card",
"card_about_to_expire"
] | null | null | null | null | null | null |
9234dab8-3f5f-408a-a425-005ae4fc4079 | pending | 1fd555c1-161c-4359-a584-1404d666f751 | Where do I link the new card? | 1neutral | null | null | null | null | [
"card_linking"
] | null | null | null | null | null | null |
efe9f87c-d0d2-44e0-9515-ca4ba943e5fa | pending | f043fcce-ef65-4631-9ce3-94783f0ab32d | I have received my card, can you help me put it in the app? | 0positive | null | null | null | null | [
"exchange_via_app"
] | null | null | null | null | null | null |
19d90950-3387-4399-bc11-38a4a6fe0962 | pending | 943eea95-2a5f-4e00-89ed-3a1c32e07f87 | How do I link a card that I already have? | 1neutral | null | null | null | null | [
"card_linking"
] | null | null | null | null | null | null |
1c999c96-2cd2-4af3-82ed-04d580f484c5 | pending | 628ce4da-abd0-4994-be28-0a73f406356a | I received my new card, but I don't see it in the app anywhere. What do I do? | 1neutral | null | null | null | null | [
"exchange_via_app"
] | null | null | null | null | null | null |
e007155c-87a8-483e-832b-a9e77572c174 | pending | 28089fb1-4834-4105-9f89-5e76390e1e02 | How do I re-add a card to the app? | 2negative | null | null | null | null | [
"exchange_via_app"
] | null | null | null | null | null | null |
d500118b-5033-40b4-8ecc-94d669c8d888 | pending | 97601dd9-ba1c-4e2c-b12f-eb07a066ff15 | How do I add the card to my account? | 0positive | null | null | null | null | [
"transfer_into_account"
] | null | null | null | null | null | null |
9cf63be1-ad80-44d0-a4b7-56fc686dfc72 | pending | 45db4663-b402-4949-83e5-ccbce9af1536 | Can I put my old card back into the system? I just found it/ | 1neutral | null | null | null | null | [
"transfer_into_account"
] | null | null | null | null | null | null |
2f4b45f4-5eac-4d44-a5a3-3a521197e880 | pending | f5327f21-1205-4cf2-8ba3-466cc8527d1e | I have one of your cards already, how do I link it? | 0positive | null | null | null | null | [
"card_linking"
] | null | null | null | null | null | null |
bb4f07e0-6a49-41e1-9def-40732e9dde92 | pending | 9c66c673-c5a2-421e-a188-5d1c630fe4a2 | How do I link a new card? | 1neutral | null | null | null | null | [
"card_linking",
"change_pin"
] | null | null | null | null | null | null |
eeae793c-83a8-4f26-969e-a082691bc8d3 | pending | eea9e601-b3ff-4077-b3ff-91974749c776 | Can I link an existing card? | 2negative | null | null | null | null | [
"card_linking"
] | null | null | null | null | null | null |
e5868e06-5cd6-446c-a7e3-77b80d8c9417 | pending | 19a2b91d-0f51-44df-92d5-ffdb887c6ab7 | How do I link one your card if I have one already? | 0positive | null | null | null | null | [
"card_linking"
] | null | null | null | null | null | null |
25655eb3-eb56-4b9d-a326-de12033e2d1e | pending | 737ef78e-4d82-45eb-ab7b-a4dbd42e9dc5 | How do I add a card to the app? | 0positive | null | null | null | null | [
"exchange_via_app"
] | null | null | null | null | null | null |
4cc184df-c7c9-4fe9-ba79-c8ec6b6c090a | pending | b2a0e328-b6db-44b5-af31-2f0fe4e0937e | Can I link my new card? | 1neutral | null | null | null | null | [
"card_linking",
"change_pin"
] | null | null | null | null | null | null |
3be3a54c-eb5a-4786-b6a1-3cc704d55d25 | pending | ab86dad4-072b-43ed-837e-0f0c716e62a8 | Hello, I found the card I misplaced and I need to reactive it, how do I do that? | 1neutral | null | null | null | null | null | null | null | null | null | null | null |
16be1cc2-4488-4ccf-ad64-8fd68d0ead64 | pending | 5db5d47c-6653-4aef-adcf-6b04d8773bc0 | Can you tell me how to link one of your cards that I already have? | 1neutral | null | null | null | null | [
"card_linking"
] | null | null | null | null | null | null |
5b06a407-7d56-4cee-b8dc-f705f1d9813b | pending | 4d148e7b-80dd-4b67-a302-606b8b2696ea | How do I view the card I received in the app? | 0positive | null | null | null | null | [
"exchange_via_app"
] | null | null | null | null | null | null |
7b11fdbb-5ba5-4c5d-b633-329ac9913953 | pending | fa48f103-bac5-402e-b1c2-584af64e73e8 | Where on the website do I go to link my card? | 0positive | null | null | null | null | [
"card_linking"
] | null | null | null | null | null | null |
40587d12-d2a7-41c6-bfae-c0cb44a7b318 | pending | ecf29d44-80cc-432b-af08-d41d2309542f | I found my card, can I add it to the app? | 0positive | null | null | null | null | [
"exchange_via_app"
] | null | null | null | null | null | null |
2e213140-8b68-4df0-8b0c-72a7b7030e53 | pending | d9627cba-0ebb-473e-a4ef-495a01eb9562 | How do I link to my credit card with you? | 0positive | null | null | null | null | [
"card_linking"
] | null | null | null | null | null | null |
cd7632fe-01aa-4145-93b6-08f92fe4f780 | pending | ab22d03e-5a47-4ddc-8cef-20ebe94668b1 | I've received my card so now I need to know how to sync it to the app. | 1neutral | null | null | null | null | [
"exchange_via_app"
] | null | null | null | null | null | null |
8bc87e26-6f44-4db1-9491-f0f8885146ac | pending | 879d073d-df01-4c4b-a376-ee972ea3e10d | I found my card, I would like to reactivate it. | 1neutral | null | null | null | null | [
"activate_my_card"
] | null | null | null | null | null | null |
a0460019-9cb1-4739-a490-d5e30be31cae | pending | 2c4f3c19-755f-4255-a610-5dcd655329ff | How do I link this new card? | 1neutral | null | null | null | null | [
"card_linking"
] | null | null | null | null | null | null |
0658ecfe-cdad-40c7-99df-df1b123797b6 | pending | ee1b47f2-5e33-4d22-bded-0f9545825464 | Can I reactivate my lost card that I found this morning in my jacket pocket? | 2negative | null | null | null | null | [
"activate_my_card"
] | null | null | null | null | null | null |
85d05235-1d5a-4732-b204-13becc828a7a | pending | 5661a901-9093-4992-a005-b1a712684474 | how do I link an already existing card? | 1neutral | null | null | null | null | [
"card_linking"
] | null | null | null | null | null | null |
91527ce4-0fcf-4842-a01a-b09c73caa4c2 | pending | d0391c91-9227-4f50-9923-efa2834a49ac | The app doesn't show the card I received. | 1neutral | null | null | null | null | [
"exchange_via_app",
"Refund_not_showing_up"
] | null | null | null | null | null | null |
38157406-59de-45cc-8c97-2c54e0b50b31 | pending | 24724ad8-6405-4a2e-b320-a5a67e82c6b4 | how do I link a card I already have? | 1neutral | null | null | null | null | [
"card_linking"
] | null | null | null | null | null | null |
fa786c4b-a9af-4c9f-a2f6-ad6e81455348 | pending | dc231990-9bf4-4da7-bd72-6eb717675ea0 | I would like to link my card. How do I do it? | 1neutral | null | null | null | null | [
"card_linking"
] | null | null | null | null | null | null |
48fbbd45-cb6c-42ec-a34a-825ac0496949 | pending | 7e584f36-8e0e-4b04-83cb-8478b03bf33a | Can you please show me where I can find the location to link my card? | 0positive | null | null | null | null | [
"card_linking"
] | null | null | null | null | null | null |
edf8ac32-66f7-4cee-a7dc-119de13f7588 | pending | 8fda24c0-7ae1-49ea-b85e-68edda82829e | Where do I go if I want to link my new card? | 1neutral | null | null | null | null | [
"card_linking"
] | null | null | null | null | null | null |
3c9e9dba-e9b7-459c-9001-b5d6d4bff606 | pending | d77dadc3-a541-46e5-9dc5-3a944d5c3b18 | Is there a way to make my old card usable with the app? | 2negative | null | null | null | null | [
"exchange_via_app"
] | null | null | null | null | null | null |
47bde328-70c2-4120-989c-94f5567e8447 | pending | 89463307-c371-488c-8eb1-5997c2a1664f | Can I reactivate a card I thought I lost? | 2negative | null | null | null | null | [
"activate_my_card"
] | null | null | null | null | null | null |
43c758a6-bf3e-4b09-97c1-0805cd91e449 | pending | 89d28e5b-587e-4a4d-9a31-9f2ba36da789 | How do I link my card | 1neutral | null | null | null | null | [
"card_linking"
] | null | null | null | null | null | null |
63a65b3e-b5b5-4907-9ab4-119cdd4e5bf8 | pending | bc257ee2-b5c1-4f09-a9d3-abe015627885 | Where do I need to go in the app to enter my card info? | 0positive | null | null | null | null | [
"edit_personal_details",
"exchange_via_app"
] | null | null | null | null | null | null |
bd600c15-7d2f-4f9e-83af-d49cca06cf63 | pending | 964612a0-a41a-4e44-9fe9-20280da26bb6 | I have found my lost or stolen card. Is there a way I can link the card with my account through my app again? | 0positive | null | null | null | null | [
"card_linking",
"exchange_via_app",
"lost_or_stolen_card",
"lost_or_stolen_phone"
] | null | null | null | null | null | null |
3a21510c-747f-4626-82c3-cf77692289e5 | pending | 5bcf0d10-0185-410e-9ea4-d04c3b45ef22 | Could you help me reactivate my card? It was previously lost, but I found it this morning in my jacket. | 1neutral | null | null | null | null | [
"activate_my_card"
] | null | null | null | null | null | null |
fdb7fd68-e2f3-4dd3-aa0a-15737f283def | pending | 3bd3d80f-a026-42e2-9c50-0fb4e59374d6 | I already have one of your cards, how do I link them? | 1neutral | null | null | null | null | [
"card_linking"
] | null | null | null | null | null | null |
3b1e17cd-9405-4728-8484-9f6d4ff4dfd9 | pending | bfe2fc32-028d-4533-8cfd-5f86eeb9e9c3 | How do I link my replacement card? | 1neutral | null | null | null | null | [
"card_linking",
"change_pin"
] | null | null | null | null | null | null |
399aec15-3757-4bc8-a6eb-feee1b50fecb | pending | ad580f27-3671-44ca-bc98-bf827f84417b | Can I link another card to my account? | 1neutral | null | null | null | null | [
"card_linking",
"transfer_into_account"
] | null | null | null | null | null | null |
234ccfb2-c879-4f28-9663-ed39af07f650 | pending | 83075194-d1eb-4ceb-ab19-e52f6fd7b1a8 | I need to know your exchange rates. | 1neutral | null | null | null | null | [
"card_payment_wrong_exchange_rate",
"exchange_charge",
"exchange_rate",
"wrong_exchange_rate_for_cash_withdrawal"
] | null | null | null | null | null | null |
57a2e694-53bb-45b6-8d64-7b1cfc1ee344 | pending | edd91483-6d30-4109-b8ce-b7558a0a70ca | What exchange rates do you offer? | 1neutral | null | null | null | null | [
"card_payment_wrong_exchange_rate",
"exchange_charge",
"exchange_rate",
"wrong_exchange_rate_for_cash_withdrawal"
] | null | null | null | null | null | null |
fbb25eba-a19f-4982-b440-0da589c3c59d | pending | af51e49e-4880-4930-87c4-00e26ce74b02 | How did you come up with your exchange rates? | 1neutral | null | null | null | null | [
"card_payment_wrong_exchange_rate",
"exchange_charge",
"exchange_rate",
"wrong_exchange_rate_for_cash_withdrawal"
] | null | null | null | null | null | null |
f171baa7-9aef-4f47-b258-32064bac9ec4 | pending | 745a56b5-7c44-40cf-b072-cdb4f16c91c5 | Where do you guys acquire your exchange rate? | 1neutral | null | null | null | null | [
"card_payment_wrong_exchange_rate",
"exchange_charge",
"exchange_rate",
"wrong_exchange_rate_for_cash_withdrawal"
] | null | null | null | null | null | null |
9efece57-cc2c-4108-a511-a455264500a6 | pending | 4400be34-ac55-4cea-9b6d-c03a25f66b0d | How do I find the exchange rate? | 1neutral | null | null | null | null | [
"card_payment_wrong_exchange_rate",
"exchange_charge",
"exchange_rate",
"wrong_exchange_rate_for_cash_withdrawal"
] | null | null | null | null | null | null |
385fb590-e1ea-4810-ba91-965885e108ec | pending | eea11eac-2e9d-4c6f-819d-e6db0d9b9fc2 | What are your international exchange rates? | 1neutral | null | null | null | null | [
"card_payment_wrong_exchange_rate",
"exchange_charge",
"exchange_rate",
"wrong_exchange_rate_for_cash_withdrawal"
] | null | null | null | null | null | null |
a531abe4-091b-4316-b4b6-bedb8fb2082e | pending | 838c123d-45af-4753-a94f-521cdbe325fc | How often do your exchange rates change | 1neutral | null | null | null | null | [
"card_payment_wrong_exchange_rate",
"exchange_rate",
"wrong_exchange_rate_for_cash_withdrawal"
] | null | null | null | null | null | null |
44e6fcdc-fd91-4f71-918a-56d3e4ede594 | pending | fd410d68-419d-4756-9907-0cc580ccb270 | Please advise what is the exchange rate | 1neutral | null | null | null | null | [
"card_payment_wrong_exchange_rate",
"exchange_charge",
"exchange_rate",
"wrong_exchange_rate_for_cash_withdrawal"
] | null | null | null | null | null | null |
3616513b-f448-424f-9a3f-f944307fe4d9 | pending | feb69807-968c-4eb0-8788-0b2f0c18027b | How are exchange rates calculated? | 1neutral | null | null | null | null | [
"card_payment_wrong_exchange_rate",
"exchange_charge",
"exchange_rate",
"wrong_exchange_rate_for_cash_withdrawal"
] | null | null | null | null | null | null |
e66415ec-3c03-440c-bc20-8edbb4194e27 | pending | bf131324-8d85-4845-98f6-0303935bed99 | what are exchange rates based on | 1neutral | null | null | null | null | [
"card_payment_wrong_exchange_rate",
"exchange_charge",
"exchange_rate",
"wrong_exchange_rate_for_cash_withdrawal"
] | null | null | null | null | null | null |
96d765a5-cd71-4b41-a9ea-28591bcd2416 | pending | 4a203b28-82c8-4508-9401-f9c77153f8b7 | what are exchange rates | 1neutral | null | null | null | null | [
"card_payment_wrong_exchange_rate",
"exchange_charge",
"exchange_rate",
"wrong_exchange_rate_for_cash_withdrawal"
] | null | null | null | null | null | null |
5f2da918-4c57-417f-8256-4057262a0a97 | pending | dec5a058-5665-49d0-9a87-91a19584bc52 | What are the most current exchange rates? | 1neutral | null | null | null | null | [
"card_payment_wrong_exchange_rate",
"exchange_charge",
"exchange_rate",
"wrong_exchange_rate_for_cash_withdrawal"
] | null | null | null | null | null | null |
2a61a92b-a1f7-414d-b522-cbe26ab50620 | pending | 181b00f2-2b95-4d30-aa2f-4a65d0e6ecb9 | Can you explain your exchange rate policy to me? | 1neutral | null | null | null | null | [
"card_payment_wrong_exchange_rate",
"exchange_charge",
"exchange_rate",
"wrong_exchange_rate_for_cash_withdrawal"
] | null | null | null | null | null | null |
cd7e58ff-db70-4b03-b67d-be823bf0ea83 | pending | 9bd68b80-62f8-49c4-a354-ae0525e19daa | Is it a good time to exchange? | 0positive | null | null | null | null | [
"exchange_charge",
"exchange_rate",
"transfer_timing"
] | null | null | null | null | null | null |
187653e1-faca-412d-b675-c0938d1b3411 | pending | 6ebdd18f-d988-482c-b031-381dcbc7f1a0 | What is the exchange rate like on this app? | 1neutral | null | null | null | null | [
"card_payment_wrong_exchange_rate",
"exchange_rate",
"exchange_via_app",
"wrong_exchange_rate_for_cash_withdrawal"
] | null | null | null | null | null | null |
c3cd3476-ddea-4e67-8fc1-840e689dbf11 | pending | b26de69f-e06c-4446-b272-a6e61bd46f44 | Do you have a list of exchange rates? | 1neutral | null | null | null | null | [
"card_payment_wrong_exchange_rate",
"exchange_charge",
"exchange_rate",
"wrong_exchange_rate_for_cash_withdrawal"
] | null | null | null | null | null | null |
ff0af090-0c3b-459a-b1ff-81894feaa40c | pending | c2508db5-0e52-48d3-9c02-7e7ff006c3f4 | Can you tell me where you get your exchange rates? | 1neutral | null | null | null | null | [
"card_payment_wrong_exchange_rate",
"exchange_charge",
"exchange_rate",
"wrong_exchange_rate_for_cash_withdrawal"
] | null | null | null | null | null | null |
1961d3bc-4799-45ff-bc42-bd2a2c493792 | pending | 89ddaa70-44db-4824-960a-5c8b16b6c923 | Will I get a curreng foreign exchange rate? | 1neutral | null | null | null | null | [
"card_payment_wrong_exchange_rate",
"exchange_rate",
"fiat_currency_support",
"supported_cards_and_currencies",
"wrong_exchange_rate_for_cash_withdrawal"
] | null | null | null | null | null | null |
1ee836dd-ddc1-4d55-8198-14604d6b955e | pending | e5173108-a6f0-45ca-b786-f54722c2ffea | What currencies is an exchange rate calculated in? | 1neutral | null | null | null | null | [
"card_payment_wrong_exchange_rate",
"exchange_charge",
"exchange_rate",
"supported_cards_and_currencies",
"wrong_exchange_rate_for_cash_withdrawal"
] | null | null | null | null | null | null |
4207b36e-7590-42f5-9c3f-43b294160390 | pending | 4c3f7fc0-ef33-4eb5-9402-b8a84690d038 | Where do you get your exchange rates from? | 1neutral | null | null | null | null | [
"card_payment_wrong_exchange_rate",
"exchange_charge",
"exchange_rate",
"wrong_exchange_rate_for_cash_withdrawal"
] | null | null | null | null | null | null |
Dataset Card for my_setfit_dataset
This dataset has been created with Argilla. As shown in the sections below, this dataset can be loaded into your Argilla server as explained in Load with Argilla, or used directly with the datasets library in Load with datasets.
Using this dataset with Argilla
To load with Argilla, you'll just need to install Argilla as pip install argilla --upgrade and then use the following code:
import argilla as rg
ds = rg.Dataset.from_hub("Aditya8595/my_setfit_dataset", settings="auto")
This will load the settings and records from the dataset repository and push them to you Argilla server for exploration and annotation.
Using this dataset with datasets
To load the records of this dataset with datasets, you'll just need to install datasets as pip install datasets --upgrade and then use the following code:
from datasets import load_dataset
ds = load_dataset("Aditya8595/my_setfit_dataset")
This will only load the records of the dataset, but not the Argilla settings.
Dataset Structure
This dataset repo contains:
- Dataset records in a format compatible with HuggingFace
datasets. These records will be loaded automatically when usingrg.Dataset.from_huband can be loaded independently using thedatasetslibrary viaload_dataset. - The annotation guidelines that have been used for building and curating the dataset, if they've been defined in Argilla.
- A dataset configuration folder conforming to the Argilla dataset format in
.argilla.
The dataset is created in Argilla with: fields, questions, suggestions, metadata, vectors, and guidelines.
Fields
The fields are the features or text of a dataset's records. For example, the 'text' column of a text classification dataset of the 'prompt' column of an instruction following dataset.
| Field Name | Title | Type | Required | Markdown |
|---|---|---|---|---|
| text | text | text | True | False |
Questions
The questions are the questions that will be asked to the annotators. They can be of different types, such as rating, text, label_selection, multi_label_selection, or ranking.
| Question Name | Title | Type | Required | Description | Values/Labels |
|---|---|---|---|---|---|
| topics | topics | multi_label_selection | True | N/A | ['activate_my_card', 'age_limit', 'apple_pay_or_google_pay', 'atm_support', 'automatic_top_up', 'balance_not_updated_after_bank_transfer', 'balance_not_updated_after_cheque_or_cash_deposit', 'beneficiary_not_allowed', 'cancel_transfer', 'card_about_to_expire', 'card_acceptance', 'card_arrival', 'card_delivery_estimate', 'card_linking', 'card_not_working', 'card_payment_fee_charged', 'card_payment_not_recognised', 'card_payment_wrong_exchange_rate', 'card_swallowed', 'cash_withdrawal_charge', 'cash_withdrawal_not_recognised', 'change_pin', 'compromised_card', 'contactless_not_working', 'country_support', 'declined_card_payment', 'declined_cash_withdrawal', 'declined_transfer', 'direct_debit_payment_not_recognised', 'disposable_card_limits', 'edit_personal_details', 'exchange_charge', 'exchange_rate', 'exchange_via_app', 'extra_charge_on_statement', 'failed_transfer', 'fiat_currency_support', 'get_disposable_virtual_card', 'get_physical_card', 'getting_spare_card', 'getting_virtual_card', 'lost_or_stolen_card', 'lost_or_stolen_phone', 'order_physical_card', 'passcode_forgotten', 'pending_card_payment', 'pending_cash_withdrawal', 'pending_top_up', 'pending_transfer', 'pin_blocked', 'receiving_money', 'Refund_not_showing_up', 'request_refund', 'reverted_card_payment?', 'supported_cards_and_currencies', 'terminate_account', 'top_up_by_bank_transfer_charge', 'top_up_by_card_charge', 'top_up_by_cash_or_cheque', 'top_up_failed', 'top_up_limits', 'top_up_reverted', 'topping_up_by_card', 'transaction_charged_twice', 'transfer_fee_charged', 'transfer_into_account', 'transfer_not_received_by_recipient', 'transfer_timing', 'unable_to_verify_identity', 'verify_my_identity', 'verify_source_of_funds', 'verify_top_up', 'virtual_card_not_working', 'visa_or_mastercard', 'why_verify_identity', 'wrong_amount_of_cash_received', 'wrong_exchange_rate_for_cash_withdrawal'] |
| sentiment | sentiment | label_selection | True | N/A | ['positive', 'neutral', 'negative'] |
Data Instances
An example of a dataset instance in Argilla looks as follows:
{
"_server_id": "851546dd-b5da-48ae-becc-4a0457f530b2",
"fields": {
"text": "How do I locate my card?"
},
"id": "c6a56dd7-3cae-40cc-a24f-0e5150ae7e4c",
"metadata": {},
"responses": {},
"status": "pending",
"suggestions": {
"sentiment": {
"agent": null,
"score": null,
"value": "positive"
}
},
"vectors": {}
}
While the same record in HuggingFace datasets looks as follows:
{
"_server_id": "851546dd-b5da-48ae-becc-4a0457f530b2",
"id": "c6a56dd7-3cae-40cc-a24f-0e5150ae7e4c",
"sentiment.responses": null,
"sentiment.responses.status": null,
"sentiment.responses.users": null,
"sentiment.suggestion": 0,
"sentiment.suggestion.agent": null,
"sentiment.suggestion.score": null,
"status": "pending",
"text": "How do I locate my card?",
"topics.responses": null,
"topics.responses.status": null,
"topics.responses.users": null,
"topics.suggestion": null,
"topics.suggestion.agent": null,
"topics.suggestion.score": null
}
Data Splits
The dataset contains a single split, which is train.
Dataset Creation
Curation Rationale
[More Information Needed]
Source Data
Initial Data Collection and Normalization
[More Information Needed]
Who are the source language producers?
[More Information Needed]
Annotations
Annotation guidelines
[More Information Needed]
Annotation process
[More Information Needed]
Who are the annotators?
[More Information Needed]
Personal and Sensitive Information
[More Information Needed]
Considerations for Using the Data
Social Impact of Dataset
[More Information Needed]
Discussion of Biases
[More Information Needed]
Other Known Limitations
[More Information Needed]
Additional Information
Dataset Curators
[More Information Needed]
Licensing Information
[More Information Needed]
Citation Information
[More Information Needed]
Contributions
[More Information Needed]
- Downloads last month
- 3